Workplace Specialist

2 weeks ago

Council of the City of Ryde, Australia FIRST CONTACT Full time
Workplace Specialist - Hospitality, Mail, and Loading Dock Services

Location: Macquarie Park
Schedule: Monday to Friday, 8-hour shifts between 05:30 and 18:00

We're seeking a dynamic Workplace Specialist to join our team at a corporate campus in Macquarie Park. This role is perfect for someone who thrives on delivering exceptional, personalised service in a relaxed corporate setting.

Responsibilities:

As our Workplace Specialist, you'll be the dynamic face of our campus, blending exceptional customer service with operational expertise. Your role extends beyond traditional reception duties, making you the go-to resource for tenants, retailers, and visitors alike. You'll proactively engage throughout the Lobby and campus precinct, ensuring everyone feels a sense of convenience, exclusivity, and community. Your diverse responsibilities will range from managing deliveries and mail services to supporting events and front-of-house hospitality. This active position involves periods of walking, standing, and a high level of manual handling as you navigate multiple service touchpoints. With your comprehensive knowledge of the campus and its surroundings, you'll create unforgettable experiences, conduct work-ready audits, and contribute to an outstanding workplace environment. Your mission is to keep our campus thriving, ensuring everyone feels informed, supported, and truly belonging to our community.

What you'll bring to the role:
You should have previous experience in a customer-facing position within an office, hotel, or hospitality environment. Your natural talent for connecting with people from diverse backgrounds, building genuine rapport, and nurturing relationships will be invaluable. Your motivation will stem from establishing authentic connections, paying meticulous attention to detail, adeptly following processes, and dedicating yourself to closing the loop.

Why you should choose First Contact:
Flexible Roster—Enjoy the convenience of a Monday through Friday schedule with shifts between 0530 a.m. and 6 p.m., giving you evenings and weekends off.
Competitive Compensation - We recognise and value your skills and dedication by offering a salary that surpasses industry standards.
Recognition and Rewards - Our outstanding reward and recognition program allows you to earn vouchers from various retailers, acknowledging your exceptional contributions.
Hassle-Free Wardrobe - Say goodbye to the hassle of ironing work shirts We supply a corporate wardrobe and convenient dry-cleaning services.
Career Advancement Opportunities - Demonstrate your commitment to First Contact, and we'll provide you with a platform to advance your career.
Thriving Work Environment - Our contracts place us in the city's most prestigious and cutting-edge buildings, offering an extraordinary workplace experience.

This role offers an opportunity to transition from traditional hospitality to a corporate environment with regular hours.

If you're passionate about delivering outstanding service and want to showcase your talents, we'd love to hear from you

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