Team Leader Reactive Maintenance

Employment type: Full time Permanent

Hours per week: 38

Remuneration: Band 6 salary from $104,133.36 per annum (pro-rata) plus superannuation and a fortnightly RDO (if relevant to the position)

Location: This role may be required to work across multiple locations throughout the Wyndham Municipality

About the role

We are entering an exciting period of change within the Facilities, Fleet & Depot Stores department, as we continue to develop to meet the strategic and operational needs of our growing municipality. This transformation is about people, purpose, and progress, and we are recruiting a diverse range of roles to the department—building a team that is passionate about service excellence, operational uplift, and meaningful change.

We're looking for individuals who are not only skilled in their field, but who thrive in collaborative environments and are motivated by the opportunity to make a real and positive impact.

As a member of the Facilities Maintenance Services Unit within the City Operations Directorate, this role plays a key part in ensuring Wyndham City's built assets are safe, functional and well-maintained.

The Team Leader Reactive Maintenance is responsible for leading a team of four geographically assigned officers in the delivery of reactive maintenance services across Council-owned, operated and tenanted facilities. You'll coordinate a broad range of urgent and reactive maintenance requests — triaging, prioritising, and overseeing completion in line with service levels and statutory obligations.

Working closely with the Area Leader and peers across supporting services, you will ensure high-quality service delivery that balances responsiveness, compliance, efficiency, and community impact.

Afterhours work: Participation in a four-week rotational afterhours standby service is required.

Travel: Frequent travel across the municipality is expected.

Direct reports: 4

What your day will look like

• Leading and supporting a team conducting minor maintenance activities, and managing on-site reactive maintenance
• Triage, prioritisation and assignment of maintenance tasks
• Engaging with internal staff and facility users, and external contractors to scope, schedule and monitor works
• Conducting in-field audits and ensuring quality, compliance to regulatory statutory requirements, and safety standards
• Collaborating with peers creating financial efficiencies and continually uplifting performance data tracking
• Communicating with facility users and stakeholders to minimise disruptions and resolve escalations
• Ensuring maintenance records and documentation are complete and audit-ready

What you will bring

• Certificate-level qualification in building services, facility management, or a relevant trade/technical field, or equivalent relevant experience
• Demonstrated experience undertaking and coordinating field-based maintenance services and supervising contractors or staff
• Sound understanding of building systems, statutory and regulatory compliance requirements, WHS obligations and maintenance standards and practices
• Strong communication and stakeholder engagement skills, with experience managing operational challenges and service delays professionally
• Proficiency in Technology One or similar work order systems
• A current Victorian Driver's Licence, Construction Induction (White) Card, and Working with Children Check (required)

If you progress past the interview stage, you may be required to complete pre-employment screening, which may include police checks, a medical, qualification verification, and an Australian work rights check.

Why join Wyndham

We are one of Australia's fastest growing and most diverse cities.

By 2040, we will have more than 500,000 residents and our people are hard at work designing the precincts, building the infrastructure, developing the policies and delivering the programs that will ensure the City is prepared.

Look at our job opportunities and you may be surprised at what you discover: a future-focused culture, a sense of purpose and possibility, and real opportunities to strengthen our diverse community. It all adds up to make Wyndham City a great place to belong.

Our people are our most valued asset. We are focused on building a culture that empowers every person to do their best work. Flexibility is built right into our DNA and we are committed to cultivating an inclusive workplace that celebrates a diverse workforce.

How to apply

Please apply online by submitting your resume and cover letter outlining your suitability for the role via the provided link.

Applications close at 11:59PM on Wednesday, 27 August 2025.

If you have further role-specific questions, please contact Ryan Foote, Manager Facilities & Capital Delivery on Ryan.Foote@wyndham.vic.gov.au.

Wyndham City employees must be aware that by accepting a permanent or temporary position of 12 months or more, employees will be required to relinquish any existing casual position with Council, regardless of whether the new position is full time or part time.

Additionally, employees will not be permitted to be absent from their substantive position for longer than 24 months. If this was to occur, you may be required to relinquish your substantive role. At such a point, you would be provided with the option of returning to your substantive position.

Wyndham City Council is committed to providing a recruitment experience that is fair, inclusive, and accessible. If you have specific accessibility needs or general recruitment enquiries, please contact our Careers team via careers@wyndham.vic.gov.au or 03 9394 6860.

Child Safe Organisation

Wyndham City Council has zero tolerance to any form of child abuse and is committed to the safety, wellbeing and empowerment of children. We create and maintain a child safe organisation which is embedded in the everyday thinking and practice of all employees, volunteers and contractors. Additionally, we are committed to fostering a culture of safety within the Council, which includes the inclusion and empowerment of Aboriginal children, their families, and communities. Our recruitment practices reflect this.

Diversity and Inclusion

At Wyndham City Council we value workforce diversity and inclusion and embrace individual uniqueness. We value diverse life experiences and the perspectives of our people, while providing high-quality services to all members of our community, regardless of age, gender, ethnicity, religion, cultural background, disability, or sexuality.

Wyndham has one of the largest Aboriginal and Torres Strait Islander communities in the Western Region, with a rich and diverse history. We are committed to providing positive employment opportunities for Aboriginal and Torres Strait Islander people and welcome applications from candidates of Aboriginal and Torres Strait Islander background.