Accounts Receivable Officer

2 weeks ago

North Sydney Council, Australia JACOBS DOUWE EGBERTS Full time
Overview

We are looking for an experienced and proactive Accounts Receivable Officer, or as we like to call you an AR Control Specialist to manage our Out of Home business, with exceptional customer service ability to build relationships with a broad range of customers. You will be responsible for negotiations, aged debt collections, and managing a high level of overdue customers, with the ability to problem solve creatively. This is a full-time position based in our North Sydney head office working Monday to Friday with flexible starting times and hybrid working.

Responsibilities
  • Manage debt for our Out of Home sales channels on a national level, with a focus on following up on and receiving payments to overdue invoices.
  • Liaise with customers via email and/ or phone in a timely and accurate manner.
  • Utilise your exceptional AR skills to collaborate with our customers, providing the ability to resolve issue and problem solve and reconcile payment issues.
  • Identify disputes with customers and escalate to relevant stakeholder.
  • Utilise Customer Service ability to build relationships with internal and external stakeholders.
  • Be able to work autonomously, with support provided when needed.
Qualifications
  • You are a proactive Accounts Receivable professional with at least 2 years continuous experience dealing with large volume of overdue customers.
  • High level of attention to detail
  • You hold at least 2 years of recent experience using SAP.
  • You have excellent written and verbal communication skills, with experience in negotiations.
  • You have proven internal and external stakeholder management skills.
  • Intermediate MS Excel knowledge
Additional Information

What's in it for you?

  • Support, training and an extensive onboarding program.
  • Hybrid working – up to 2 days a week working from home #LI-Hybrid
  • Two days of special events leave per year to utilise for your birthday, school events, moving, or volunteering.
  • Delicious coffee and tea on-site and quarterly free staff orders with your favourite coffee and tea brands

If you think you're up for a new challenge just like this, please grab a cuppa, brush up your CV and apply now (it's really easy, we promise). Short cover letters (in the Message section) outlining your motivation to join JDE Peet's in this role are greatly appreciated. If you have any questions you'd like to ask before applying, feel free to send an e-mail to Mae Cabaluna (mae.cabaluna@jdecoffee.com ). Note: no applications are handled via e-mail.

Our DE&I Statement

At JDE Peet's we aim to create a better future where we authentically serve, reflect, and embrace everyone. We believe in fostering a more diverse, equitable and inclusive organisation where everyone feels comfortable to truly be who they are and unleash their full potential. This means we do not tolerate discrimination on the basis of our race, ethnicity, sex, gender identity, sexual orientation, religion, nationality, age, disability, or any other trait protected by law.

Throughout the entire employee lifecycle, we place DE&I at the core of our people processes. This enables us to drive objectivity and eliminate any potential bias, ensuring an inclusive experience in the workplace. Do not hesitate to reach out if you require any reasonable adjustments to the recruitment process.

#unleashyourpossibility #acupofamazing #LI-Hybrid


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