Senior Field Serices Officer

1 day ago

Melbourne, Victoria, Australia Randstad Education Australia Full time

Senior Field Services Officer ASAP Start Based in the Eastern Suburbs Senior Field Services Officer is currently required for a 3 months contract with option to extend to to provide field-based second-level technical support for End User Devices and Telecommunications, (including data, voice, video, laptops PC's, Hardware, Applications, Microsoft Operating Systems, Active Directory and Endpoint Key Responsibilities:

  • Monitor and action the Field Services Incident Queue, ensuring Service Level Agreements are met.
  • Provide subject matter expertise in Digital & Technology Services, including Telecommunications and End User Devices.- including (data, voice, video, laptops, PC's, Hardware, Applications, Microsoft Operating Systems, Active Directory, Endpoint Configuration Manager, Azure, imaging and deployment)
  • Resolve escalations for customer queries and issues.
  • Provide field support for major incidents and operational events.
To be successful in this role you will have the below requirements:
  • Installation & Support of End User Devices: Demonstrated proficiency in data, voice, video, laptops, PCs, hardware, applications, Microsoft Operating Systems, Active Directory, Endpoint Configuration Manager, Azure, imaging, and deployment.
  • Conceptual, Analytical, and Problem-Solving Skills: Ability to identify issues and determine appropriate courses of action.
  • Strong Customer Service Orientation: Responsible for understanding client needs and ensuring they are met, including the ability to translate, challenge, and manage customer requests.
  • Team Skills: Actively participate as a member of a team to achieve both individual and team goals.
car Drivers license is a requirement Apply today by using the link or email

At Randstad Digital, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.

skills

Field Support Engineer, IT Support Engineer , Desktop Support

qualifications

  • ITIL

education

Bachelor Degree

#J-18808-Ljbffr

  • Field Officer

    3 weeks ago

    Melbourne, Victoria, Australia State Government of Victoria, Australia Full time

    Occupation: Prison and corrective servicesLocation: Melbourne - Southern suburbsReference: DJCS/S584_JULAt the Department of Justice and Community Safety, we're looking for people who want to make a difference. People who take pride in their work. People who get things done. People who are committed to making Victoria a safer place.We embrace diversity and...

  • Preschool Field Officer – Wimmera

    2 weeks ago

    Melbourne, Victoria, Australia Uniting Limited Full time

    Are you a kindergarten teacher or Early Years Educational Leader, qualified to teach Kindergarten?Support family-centred Early Learning practices in the communityAdvisor Level 1 + salary packaging, Ongoing – part-time, flexible, 2 days a weekYour new role If you're a passionate educator or early intervention specialist with EC teaching qualifications ready...

  • Senior Field Service Technician

    2 weeks ago

    Melbourne, Victoria, Australia Visy Industries Australia Pty Full time

    At Visy, we love solving problems together.Senior Field Service Technician – Visy AutomationLocation: VIC (Field-based, travel required)At Visy, we want to shape the future. Together, we drive innovation, create sustainable solutions, and solve the problems that matter. Join us and be part of a team making a real impact.The Opportunity:Our Visy Automation...

  • Senior Officer Regulatory Affairs

    16 hours ago

    Melbourne, Victoria, Australia beBeeRiskManagement Full time

    Job DescriptionThe Victorian Gambling and Casino Control Commission is seeking a highly skilled professional to join their team as a Senior Officer Regulatory Risk. In this role, you will play a critical part in delivering the foundational risk-based framework for the commission's gambling sector group: Casino and Minor Gaming.As a Senior Officer Regulatory...

  • Traffic Field Officer

    2 weeks ago

    Melbourne, Victoria, Australia SGS Société Générale de Surveillance SA Full time

    SGS Australia is a leading provider of Testing, Inspection, and Certification services, supporting multiple industries across the country with trusted expertise and technical excellence. Backed by SGS's global legacy of over 140 years, we operate one of the largest networks of accredited laboratories and field facilities in Australia, with more than 50...

  • Field Service Technician

    4 weeks ago

    Melbourne, Victoria, Australia Liebherr-Australia Full time

    Join to apply for the Field Service Technician role at Liebherr-Australia Join to apply for the Field Service Technician role at Liebherr-Australia We have a challenging and rewarding role for a qualified and experienced Mobile Crane Technician who can you work independently, diagnose complex faults, and carry out repairs and maintenance with minimal...

  • Environmental Science

    2 weeks ago

    Melbourne, Victoria, Australia QTAC Guidance Officer Advisory Group Full time

    Start your career at a company with over 60 years' experience and offers a range of project experience coupled with a variety of sitework and office.Some of the practical activities of the role include: Assisting senior staff on investigations for contaminated sites, groundwater, asbestos, site remediation, acid sulfide soils and waste classification...

  • Field Operations Coordinator

    2 weeks ago

    Melbourne, Victoria, Australia George Weston Foods Full time

    Field Operations Coordinator (12 month max term)Join to apply for the Field Operations Coordinator (12 month max term) role at George Weston FoodsField Operations Coordinator (12 month max term)1 day ago Be among the first 25 applicantsJoin to apply for the Field Operations Coordinator (12 month max term) role at George Weston FoodsAbout UsGWF is one of the...

  • Field Operations Coordinator

    2 weeks ago

    Melbourne, Victoria, Australia George Weston Foods Full time

    Field Operations Coordinator (12 month max term)Join to apply for the Field Operations Coordinator (12 month max term) role at George Weston FoodsField Operations Coordinator (12 month max term)1 day ago Be among the first 25 applicantsJoin to apply for the Field Operations Coordinator (12 month max term) role at George Weston FoodsAbout UsGWF is one of the...

  • Field Sales

    14 hours ago

    Melbourne, Victoria, Australia KTL Australia Pty Ltd Full time

    Field Sales / Business Development ManagerJoin to apply for the Field Sales / Business Development Manager role at KTL Australia Pty LtdField Sales / Business Development Manager4 days ago Be among the first 25 applicantsJoin to apply for the Field Sales / Business Development Manager role at KTL Australia Pty LtdGet AI-powered advice on this job and more...