Senior Account Manager

2 weeks ago

Melbourne, Victoria, Australia ANZ Worldline Payment Solutions Full time

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ANZ Worldline Payment Solutions is a joint venture between one of Europe's leading payment technology companies, Worldline, and ANZ Banking Group.

We launched in Australia in early 2022, providing in-store and ecommerce payment solutions to around 60,000 Australian businesses. Since then, we've built a new modern technology platform to enable us to bring an exciting roadmap of products and solutions to our customers, as payments technology and consumer preferences evolve.

What's it like to work with us? We bring together the spirit of a fintech with the heritage of a big four bank. And while our expertise, products and services make us a leader in payments, our people, purpose, values and culture are the core of our organisation. As an equal opportunity employer, we know our success comes from new insights, diverse points of view and the energy of every member of our growing team.

It's an exciting time to be part of our team. Find out more about ANZ Worldline Payment Solutions here .

The Opportunity

Reporting to the Head of Retail and Fuel, you will be responsible in account managing Large Enterprise customers with a focus to build strong relationships while identify new opportunities to grow the portfolio. You will have a deep interest in the evolution of digital payments and gateways, merchant acquiring hardware and merchant software applications. You will provide an exceptional client experience at all times and ensure that customer view ANZ Worldline Payment Solutions at the forefront of innovation in the acquiring space. Frequently working with product, legal, operations, and the ANZ team; you will be capable of digesting and concisely conveying card scheme rules as well as pricing, negotiating and closing merchant acquiring deals.

Your Responsibilities Include

Generating quality new revenue across the large enterprise space (turnover $50m+)
Apply a solution-based sales approach to achieve outcomes
Develop & maintain your expertise & awareness of key economic trends impacting the industry and share insight across the portfolio
Develop & manage strong internal relationships with ANZ and become a highly valued and trusted product specialist for these teams
You will be measured on, amongst other things, sustainable revenue and customer satisfaction

Skills We'd Like

Our ideal candidate will have experience in the sales process, excelling at lead generation, relationship building, and closing deals. We're seeking a self-starter with strong negotiating skills and someone with a track record of success:

A tertiary qualification in a business or related discipline or analogous work experience.
5+ Years Experience in Merchant Services industry.
Proven ability to build and maintain strategic partnerships through high-level customer agreements with C-suite executives.
Expert in merchant industry and digital payments landscape
Strong verbal and written communication skills, computer literacy and client focus
Ability to work autonomously, work with a team and solve problems quickly
Solid negotiating and influencing skills, strong presentation skills

At ANZ Worldline Payment Solutions, we work in a flexible environment that empowers you to learn, grow and accelerate your career. You'll have access a great mix of benefits, including:

A range of health and wellbeing discounts for gym, nutrition, sporting gear providers.
Learning and development opportunities to build your skills.
Additional leave options to support families, work in the community or take a career break. You'll also earn loyalty leave for your tenure.
Regular opportunities to connect socially as a team.
Volunteering leave to support Corporate Social Responsibility activities.
Plus other perks and benefits (e.g. novated leasing options).

We have modern offices and services to support our people including a parent's room, prayer room, and end of trip facilities. We also provide employee assistance services including counselling, to support managers, employees and their families.

Shape the evolution

We are on an exciting journey towards the next frontiers of payments technology, and we look for problem solvers, people with passion, a can-do attitude and a hunger to learn and grow. Here you'll work with colleagues from around the world and take on unique challenges as a team, to support businesses right across Australia. With an empowering culture, strong technology and training opportunities, we help you accelerate your career - wherever you decide to go. Join our global team of 18,000 innovators to shape the payments evolution.

Learn more here about working at ANZ Worldline Payment Solutions.

Seniority level

Seniority levelMid-Senior level

Employment type

Employment typeFull-time

Job function

Job functionSales and Business Development

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Melbourne, Victoria, Australia A$120,000.00-A$260,000.00 1 month ago