Account Manager

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Overview

Back off solid yearly results and growth of over 4% in our parcels business, we have a once in a lifetime opportunity for an Account Management professional in Perth to join our elite division of account managers to support local business and help us win in eCommerce.

In this role you are going to help our eCommerce clients around an area of Perth thrive as their businesses grow. In this role, working from our Welshpool office and on the road meeting our customers, you will be a key trusted advisor to small businesses as they use Australia Post as their parcel delivery provider.

With B2B, B2C and international freight solutions at your fingertips and the largest reach of any network in Australia, you are a key enabler for leading Australian eCommerce businesses to get their products to customers

About the opportunity

This is a role like no other for a customer focused, keen and sales-oriented individual. If you really like understanding your clients deeply and helping them achieve their business goals as a trusted advisor then this is the job for you. You will work with a portfolio of eCommerce companies, growing revenue and developing new business in a highly competitive and highly rewarding industry. This is truly an opportunity for growth and development of your sales career, and to be a leader in eCommerce in Western Australia.

What you'll deliver with us

Through delighting our eCommerce customers with excellent account management, and new business development you will help Australia Post achieve our ambitious growth targets.

You will

• Manage existing accounts to increase share of wallet and opportunities to sell additional freight services.
• Present and conduct joint business reviews with c-suite leaders of eCommerce businesses.
• Analyse the accounts in the portfolio to identify risks and opportunities for growth.
• Call and meet with customers online / over the phone and develop long term, trusted relationships.
• Develop new business across this portfolio, riding the incredible momentum we've seen in new business activity across this sector to exceed targets.

About you

You'll have sales or customer centric experience and a credibility with customers face to face, you'll have a curious and winning mindset and the ability to build deep and lasting relationships with your clients.

You'll thrive on challenges and have a positive growth mindset that has demonstrated itself in succeeding in prior roles.

You may or may not have a sales background, but if you have a customer focused viewpoint, a commercial mindset, a growth attitude and an ability to learn then please apply today.

How we'll deliver for you

• A market leading sales incentive scheme
• Progression opportunities within the small business team.
• A culture of growth, in a business with a plan, focused on winning in eCommerce
• Incredible benefits from novated leases to corporate discounts.
• An opportunity to be spending your time at work connecting with customers and colleagues from our offices.

If you are interested…

If you're interested in the best Account Manager job in Perth right now, with the best parcel delivery business in Australia, apply today for immediate consideration. All applications will be read and reviewed.

For more information contact David Andrews in the Talent Attraction & Mobility team at Australia Post on

We're delivering together

At Australia Post, we acknowledge the Traditional Custodians of the land on which we operate, live and gather as employees.

We believe our business should reflect the diverse communities we operate in and are proud to be an inclusive workplace for people from all walks of life. We encourage applications from people of all ages, genders and backgrounds including Aboriginal and Torres Strait Islander peoples, People with Disability, LGBTQIA+ and Refugees.

We are one of the largest organisations in Australia to successfully achieve Disability Confident Recruiter status. We are committed to providing an inclusive and barrier-free recruitment process and workplace for those living with a disability and are committed to reviewing and removing bias in our processes to create a gender-equitable recruitment experience and workplace. If you have any questions about accessibility, please contact our Diversity & Inclusion team on

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