Commercial Account Manager- Melbourne

1 week ago


Melbourne, Victoria, Australia Shaw Industries Full time

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Position Overview

Job Title

Commercial Account Manager- Melbourne

Position Overview

Based at: Cremorne, Melbourne, Australia

Job Purpose

To grow market share year over year for Shaw Contract in soft and hard floor coverings by making sales calls to A&D, End Use and Flooring Contractor clients. The sales position is expected to manage a sales territory through excellent territory and account management utilising all tools and resources of the business.

Key Responsibilities & Accountabilities

  • Set the goals and objectives of the agreed customer base and Territory. Meet and exceed established sales targets and prospect for new business to develop sales pipeline.
  • Complete an average of 4-6 sales calls daily, on A&D, Dealer and End Use clients who write or influence specifications.
  • Work with architects, designers, trade, end users, builders, etc. to select appropriate products for their projects that fit within their design criteria, budget and time requirements.
  • Measure progress and implement necessary changes.
  • Adhere to Corporate policy.
  • Travel within the assigned Territory to meet with customers and assess business opportunities and conditions.
  • Develop customer relations through regular contact with customers and prompt courteous responses to all inquiries via phone, email or letter.
  • Full understanding of product lines and the application that each product serves.
  • Monitor sales performance and assist customers in promoting sales.
  • You are required to have excellent written and verbal communication skills.
  • You must be able to communicate competitive conditions and programs.
  • Entertain clients as needed with lunches, dinners or industry events.
  • Analyze and control expenditure to conform to budgetary requirements.
  • Must be dependable, self-motivated and maintain a good attendance record.
  • Utilize Salesforce to perform daily, weekly and monthly activities following operating procedures.
  • Participate in annual business planning through Salesforce annually

Preferred Experience
  • Two (2) years of prior sales experience
  • Experience in commercial interiors or commercial finishes
  • Experience managing a dealer network
  • Experience selling through institutional segments (including but not limited to all levels of government, education and healthcare)

Competencies
  • Execute Action Plan
  • Deliver Compelling Communication
  • Build Customer Satisfaction
  • Initiate Action
  • Adapt and Change
  • Build Trusting Relationships

Position Requirements
  • Must have the legal right to live and work in Australia
  • Must have relevant and valid Drivers License

Work Shift

Shaw Industries is an equal opportunity employer as to all protected groups, including protected veterans and individuals with disabilities.Seniority level
  • Seniority levelMid-Senior level
Employment type
  • Employment typeFull-time
Job function
  • Job functionSales and Business Development
  • IndustriesTextile Manufacturing

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