
Commercial Account Manager- Melbourne
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Position Overview
Job Title
Commercial Account Manager- Melbourne
Position Overview
Based at: Cremorne, Melbourne, Australia
Job Purpose
To grow market share year over year for Shaw Contract in soft and hard floor coverings by making sales calls to A&D, End Use and Flooring Contractor clients. The sales position is expected to manage a sales territory through excellent territory and account management utilising all tools and resources of the business.
Key Responsibilities & Accountabilities
- Set the goals and objectives of the agreed customer base and Territory. Meet and exceed established sales targets and prospect for new business to develop sales pipeline.
- Complete an average of 4-6 sales calls daily, on A&D, Dealer and End Use clients who write or influence specifications.
- Work with architects, designers, trade, end users, builders, etc. to select appropriate products for their projects that fit within their design criteria, budget and time requirements.
- Measure progress and implement necessary changes.
- Adhere to Corporate policy.
- Travel within the assigned Territory to meet with customers and assess business opportunities and conditions.
- Develop customer relations through regular contact with customers and prompt courteous responses to all inquiries via phone, email or letter.
- Full understanding of product lines and the application that each product serves.
- Monitor sales performance and assist customers in promoting sales.
- You are required to have excellent written and verbal communication skills.
- You must be able to communicate competitive conditions and programs.
- Entertain clients as needed with lunches, dinners or industry events.
- Analyze and control expenditure to conform to budgetary requirements.
- Must be dependable, self-motivated and maintain a good attendance record.
- Utilize Salesforce to perform daily, weekly and monthly activities following operating procedures.
- Participate in annual business planning through Salesforce annually
- Two (2) years of prior sales experience
- Experience in commercial interiors or commercial finishes
- Experience managing a dealer network
- Experience selling through institutional segments (including but not limited to all levels of government, education and healthcare)
- Execute Action Plan
- Deliver Compelling Communication
- Build Customer Satisfaction
- Initiate Action
- Adapt and Change
- Build Trusting Relationships
- Must have the legal right to live and work in Australia
- Must have relevant and valid Drivers License
Shaw Industries is an equal opportunity employer as to all protected groups, including protected veterans and individuals with disabilities.Seniority level
- Seniority levelMid-Senior level
- Employment typeFull-time
- Job functionSales and Business Development
- IndustriesTextile Manufacturing
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