Corporate Services Assistant

Colliers Newcastle, New South Wales, Australia

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Colliers Newcastle, New South Wales, Australia

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At Colliers Workplace Management Services (Colliers WMS), we strive to create vibrant and thriving workplace environments where every individual can be at their best. Our commitment to service excellence is unwavering as we provide our clients with a Workplace of Choice. Our collaborative culture sets us apart as we support you to become true specialists and provide the long-term structure and platform to accelerate your success.

At Colliers Workplace Management Services (Colliers WMS), we strive to create vibrant and thriving workplace environments where every individual can be at their best. Our commitment to service excellence is unwavering as we provide our clients with a Workplace of Choice. Our collaborative culture sets us apart as we support you to become true specialists and provide the long-term structure and platform to accelerate your success.

Job Description

Colliers Workplace Management Services seeks an exceptional candidate to join our team. Our team's purpose is to build a sense of community, connection, and belonging by delivering best-in-class service within the workplace and operations.

As a Corporate Services Assistant, you'll be at the centre of activity in our clients Newcastle office. In this role, you will be the autonomous driving force behind exceptional outcomes, creating seamless and memorable experiences for our visitors and occupants while delivering impactful results across daily operations and project work. Additionally, you will support local business groups, championing their workplace objectives and ensuring our Client's service points are delivered efficiently.

Key accountabilities will include, but not be limited to –

• Own the arrival experience, creating enjoyable and memorable interactions, driven by our brand and culture.
• Uphold operational excellence for client and visitor experiences, fostering a "happy to help" atmosphere across all reception and workplace touch points.
• Effortlessly and accurately administer the client area, reception, and general workplace tasks, including meeting rooms, AV facilities, and break-out areas.
• Maintain a physical presence in the workplace through regular physical activity, as you thrive in an active, hands-on work environment.
• Drive the Corporate Services mission to success through discipline, focus, and professionalism, contributing to the realisation of our client's vision independently.

Qualifications

As a collaborative and driven member of the Corporate Services team, ideally with experience within the administrational, property, or hospitality sector, we ask that you demonstrate the following:

• Minimum 2 years of hospitality, administration, or workplace management experience specialising in customer-centric interactions, preferably within luxury or hospitality sectors.
• Customer-centric experience in business-to-business and, customer-facing environments with strong communication skills and impeccable presentation, paying attention to detail.
• Results-oriented demonstrating the ability to follow direction while proactively seeking guidance and support when needed to ensure tasks are completed effectively.
• Proficient in assessing and prioritising workload within deadline-driven environments, understanding sometimes priorities change or compete.
• Experiences in supporting corporate property projects, particularly in tenancy commissioning, relocations, and project administration.
• Proficient in corporate technologies and applications, with a strong focus on audio-visual systems and enhancing end-user experiences. Solid expertise in Microsoft Office applications.

Additional Information

This position is a full-time office-based role in Newcastle servicing general office operating hours on a flexible roster (40hrs per week) that also may support limited after-hours event activity.

Our commitment to providing a safe and secure work environment necessitates thorough national police checks. To support this screening, only candidates with Australian residency will be considered.

This dynamic workplace support role is ideal for experienced customer service professionals ready to transition into the corporate sector. The position encompasses a variety of disciplines that may lead to multiple career pathways. Join us and be part of a diverse and inclusive culture that celebrates success and values creativity and collaboration.

Seniority level

• Seniority levelEntry level

Employment type

• Employment typeFull-time

Job function

• Job functionCustomer Service
• IndustriesHospitality

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