Promotions Host

4 weeks ago

Sydney, New South Wales, Australia Buscojobs Full time

Panthers Penrith has an exciting opportunity for an energetic and friendly customer-focused individual to join our promotions team.

About the Role

We currently have an exciting opportunity for a dedicated and energetic team player with a welcoming smile to deliver outstanding customer service to our members and guests. Assisting our Promotions Coordinator, you will enjoy a range of duties associated with Raffles, Promotions, Bingo, Cash Housie, and Member Services.

In this role, you will be required to undertake the following duties:

  1. Ensuring excellent customer service to our members and guests at all times;
  2. Demonstrating effective and clear verbal communication whilst using a microphone;
  3. Being comfortable and confident to speak on a microphone;
  4. Supporting and conducting Raffles and Promotions in a professional manner at all times;
  5. Assisting in Bingo and Cash Housie by hosting and calling;
  6. Informing members and guests of upcoming events and promotions within the club;
  7. Setting up and packing down of rooms;
  8. Cash handling;
  9. Handling customer enquiries;
  10. Adhering to Panthers policies, procedures, and legislative requirements.
About You

In this role, you will be required to have excellent customer service skills and the ability to communicate and liaise at all levels with a range of customers.

You will be punctual, have a strong work ethic, and a positive and happy attitude towards work. Flexibility and reliability are essential, as you will need to be available 24/7 to work as required, including nights, weekends, and public holidays.

To be successful in this role, you should possess the following:

Essential Skills & Competencies:
  • Outstanding communication and customer service skills;
  • A strong work ethic and the ability to work in a team environment as well as autonomously;
  • High standard of personal grooming;
  • Charismatic personality and a welcoming nature;
  • The ability and initiative to work efficiently and proactively both independently and in a team;
  • RSA and RCG Certificates (essential);
  • 1-3 years of customer service experience (desirable);
  • 1-3 years of cash handling experience (desirable);
  • Experience in a similar role would be highly regarded.
Why Work for Panthers?
  • Work within a supportive team that prides itself on giving back to our employees
  • Enjoy a 40% discount at any Panthers-owned food outlets;
  • Enjoy a 20% discount on Panthers merchandise;
  • Reward and recognition programs;
  • Learning, development, and career growth opportunities;
  • Enjoy staff get-togethers and much more.

If this sounds like the job for you, please apply today

The Panthers Group is an Equal Opportunity Employer and encourages Indigenous Australians to apply.

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