trauma/critical incidents

TRAUMA/CRITICAL INCIDENTS - PSYCHOLOGISTS/SOCIAL WORKERS - CONTRACTORS

Converge, Sydney, New South Wales, Australia

Converge International is a wholly Australian owned organisation with the wellbeing of people and their workplaces at the heart of all we do. We are a leader in providing health & wellbeing and people risk management solutions. This is your opportunity to work with some of Australia's largest organisations in various industries including government agencies and corporate organisations.

Overview

The role provides Critical Incident Response Services (including emergency response, critical incidents, planned support service, disaster response and incident support forums) using the primary intervention models of Psychological First Aid, stepped care and referral pathways, to support Converge International's customers. This support is required during an incident or organisational change, and will involve informing the organisations of themes, recommendations, or any internal (customer) process improvements. This role may also include the delivery of Employee Counselling and Training and Consulting Services.

We are seeking contractors who are experienced registered Psychologists and Social Workers to provide critical incident and crisis counselling support to our client organisations. Using Psychological First Aid (PFA) and other trauma-specific interventions and approaches to support individuals and their organisations through providing one-on-one trauma support and group sessions.

Responsibilities

• Provide Critical Incident Response Services (emergency response, critical incidents, planned support service, disaster response and incident support forums)
  
• Use Psychological First Aid (PFA), stepped care and referral pathways to support clients
  
• Support organisations during incidents or organisational change, including identifying themes, making recommendations, and supporting internal process improvements
  
• Deliver Employee Counselling, Training and Consulting Services as required
  
• Provide one-on-one trauma support and group sessions with clients
  

Qualifications

• Experience in providing psychosocial interventions, support and counselling
  
• Minimum 3 years trauma management and/or relevant consultancy experience
  
• Ability to assess workplace issues, identify suitable intervention programs and provide solution-focused advice
  
• Passion to help people and ability to work flexibly in a fast-paced environment
  
• Excellent time management, report writing skills, and willingness to travel to client sites for trauma response work
  
• Experience delivering People Assist services (EAP, RRS)
  
• High level negotiation and facilitation skills
  
• Ability to work collaboratively with all stakeholders
  
• Trained in Psychological First Aid and registered with the appropriate professional body
  
• Current driver's licence and access to a vehicle
  

Why Join Converge?

Working at Converge means joining a diverse, talented, and caring community where our people feel included, valued, and connected. We are passionate about transforming the wellbeing of people at work. Converge is committed to an inclusive culture where everyone is treated with respect and supported to thrive. We encourage and support applications from people of all levels of experiences and abilities, ages, diverse backgrounds, and cultures, including First Nations people and the LGBTQIA+ community.

If this sounds like the ideal role for you, click "Apply now" to complete the online application.

For more information visit

Please note that Converge will not ask you for personal details, including banking details, when you are undergoing the recruitment process. Talent Acquisition Consultants will only contact you via email and/or phone call, not through social media channels. Any details provided will be stored securely in line with Converge International's Privacy Policy which is available on our website by visiting

Seniority level

• Mid-Senior level
  

Employment type

• Contract
  

Job function

• Health Care Provider
  

Industries

• Mental Health Care
  

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