Medical Receptionist

3 weeks ago

City of Lake Macquarie, Australia Ramsay Health Care Full time
  • Permanent part time (48 hours per fortnight) position: Working days for this role are Tuesday, Thursday and Friday.
  • We care about YOU Access counselling, wellbeing services, legal & financial assistance
  • Join Australia's largest private health care provider.

The Opportunity

We are seeking a Medical Receptionist to support with our Outpatients Unit at Lake Macquarie Private Hospital Our receptionist staff are pivotal to the success of our consulting suites and the positive experience for our patients. This position will suit someone who is looking for a diverse role and an opportunity to showcase their outstanding customer service and communication skills.

Additionally, you will have the chance to make meaningful connections within the healthcare community, contribute to the growth of our practice, and play a vital role in enhancing the overall experience for both our patients and team members.

Your key responsibilities will include:
  • Ensuring clients have a positive experience with our practice from their very first phone call. This includes warmly greeting clients, efficiently handling inquiries, and providing necessary information with professionalism and courtesy.
  • Handling patient appointments, maintaining accurate records, and processing accounts. You'll play a critical role in managing the scheduling system, ensuring appointments are seamlessly coordinated.
  • Additionally, your attention to detail will be essential in maintaining organised records and processing accounts efficiently, contributing to the smooth operation of the suites.

Skills And Experience

To be successful in this role, you will thrive in a busy, client-facing environment providing exceptional customer service. You love the challenge of a high performing team as you are self-motivated, highly organised and can priorities efficiently.

You will also demonstrate:
  • Experience and knowledge of multiple patient management systems and software such as Blue Chip and Medical Director
  • Previous experience in a Medical Practice.
  • Understanding of Medicare Benefits Schedule (MBS).

Remuneration

On offer is base hourly rate of $36.40 + superannuation based on experience level and qualifications, exclusive of penalties or allowances.

What's in it for you?

Professional Advancement:Recognition, Rewards, Professional Development, and Employee referral programs. Free access to LinkedIn Learning, education scholarships and the Ramsay Leadership Academy to support career progression.

Discounts: Ramsay Rewards - Access great deals at over 100+ major retailers. Hospital, Allied Health & Pharmacy discounts -you'll pay less for hospital cover and receive higher extras limits for things like General and Major Dental.

Health and Wellbeing: Flexible work opportunities with the ability to have a say in your roster, Flexible Leave Program, and a free Employee Assistance Program offering access to confidential counselling, coaching and support 24/7.

Leisure/Social/Financial: Discounts for leisure travel with selected Hotels, salary sacrifice opportunitiese.g., airport lounge membership, self-education expenses, novated leasing and more.

The Hospital

The Hospital is owned and operated by Ramsay Health Care, a global operator of private hospitals and primary care clinics with over 70 Australian sites employing over 34,000 people. We have been focused on delivering high-quality patient care and practising the Ramsay Way philosophy of ' People Caring for People' since 1964.

Requirements
  • Must provide aNational Police Check conducted within the previous 12 months
  • According to the role, Ramsay may require a Working-With-Children check and proof of immunisation against infectious diseases.

To Apply

All applications must be lodged online. Applications made by recruitment agencies will not be considered.

For enquiries, please contact Mike Blackwell via, BlackwellM@ramsayhealth.com.au.

Applications Close: 12 th June 2025

Ramsay Health Care is committed to Child Safety. Details of our commitment are set out in our Code of Conduct, available at www.ramsayhealth.com
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