Counter Manager

We're looking for a passionate and driven ghd Counter Manager to lead our counter within the David Jones department store, delivering exceptional customer experiences and driving commercial success. You'll be the face of ghd within the store, leading a team of brand ambassadors and ensuring the counter is presented to the highest ghd standards.

This is a permanent part-time position, with late night & weekend responsibilities due to the nature of the role.

Your responsibilities will include:

• Connecting with customers, offering expert guidance, and providing an unforgettable service experience, all while showcasing our premium hair products and tools.
• Sharing your knowledge of our products, delivering exceptional service, and maintaining impeccable store standards.
• Supporting the growth of the ghd brand in a luxury retail setting, engaging customers, building brand loyalty, and promoting awareness.
• Driving business results by meeting sales targets and tracking performance, with responsibility for both personal and team sales targets.
• Creating in-store experiences that are both fun and engaging, including product demonstrations and activities to encourage customer interaction and boost sales.

About You:

You're passionate about haircare and styling, with a genuine interest in making every customer's hair dreams come true.

You have a strong business mindset, with experience in driving sales, managing inventory, and analysing performance metrics.

You excel in customer service and communication, creating lasting connections with customers.

You're flexible and ready to work retail hours, including weekends and late nights, to make the most of every sales opportunity.

At ghd, we believe in fostering a positive, supportive work environment where you can grow and thrive. Along with a competitive salary, we offer:

• Work with a globally renowned brand
• Ongoing training and professional development to help you succeed
• Generous discounts on ghd products + other corporate partner discounts & benefits
• Work within a tightknit, passionate, creative and performance driven team
• A range of health and wellbeing initiatives to support your work-life balance

Want to see a day in the life of a ghd Counter Manager? Check it out here: https://www.instagram.com/reel/DNCbupWxpcT/?igsh=OXc2YnI1Ymx2ZXcy

Apply now for this exciting opportunity to join the ghd Hair team in the Gold Coast

Have a good day, every day with ghd.

We're passionate about innovation, not only in our products, but working to constantly innovate our place of work, creating an inclusive workplace that promotes and values diversity. Companies that are diverse in age, gender identity, race, sexual orientation, physical or mental ability, ethnicity, and perspective are proven to be better companies. More importantly, creating an environment where everyone, from any background, can do their best work is the right thing to do.

Your application will include the following questions:

• How many years of people management experience do you have?
• How many years' experience do you have as a Counter Manager?
• Do you have experience in a sales role?
• Do you have customer service experience?
• Which of the following statements best describes your right to work in Australia?
• What's your expected annual base salary?
• How much notice are you required to give your current employer?

Retail & Consumer Products 51-100 employees

A decade on from revolutionising hairstyling with the launch of its first styler, ghd remains true to its founding ethos: the spirit of transformation. In addition to its iconic stylers, which continue to be a cult must-have for women in search of beautiful hair, new product line ghd Style and a collection of professional brushes complete the ghd range.

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