Counter Manager

1 week ago

Gold Coast, Queensland, Australia ghd Hair Full time $60,000 - $90,000 per year

About Us:

We're the electrical and beauty brand creating good hair days, every day for people around the world. We have revolutionised hair styling since 2001 and have cemented ourselves as the global leader in hair styling products, with operations in over 30 countries. ghd has styled international catwalks and are the preferred product of top stylists, supermodels and celebrities around the world. We are renowned for our innovative products and cutting-edge designs, creating good hair days for all

About the Role:

We're looking for a passionate and driven ghd Counter Manager to lead our counter within the David Jones department store, delivering exceptional customer experiences and driving commercial success. You'll be the face of ghd within the store, leading a team of brand ambassadors and ensuring the counter is presented to the highest ghd standards.

This is a permanent part-time position, with late night & weekend responsibilities due to the nature of the role.

Your responsibilities will include:

  • Connecting with customers, offering expert guidance, and providing an unforgettable service experience, all while showcasing our premium hair products and tools.
  • Sharing your knowledge of our products, delivering exceptional service, and maintaining impeccable store standards.
  • Supporting the growth of the ghd brand in a luxury retail setting, engaging customers, building brand loyalty, and promoting awareness.
  • Driving business results by meeting sales targets and tracking performance, with responsibility for both personal and team sales targets.
  • Creating in-store experiences that are both fun and engaging, including product demonstrations and activities to encourage customer interaction and boost sales.

About You:

  • You're passionate about haircare and styling, with a genuine interest in making every customer's hair dreams come true.
  • You have a strong business mindset, with experience in driving sales, managing inventory, and analysing performance metrics.
  • You excel in customer service and communication, creating lasting connections with customers.
  • You're flexible and ready to work retail hours, including weekends and late nights, to make the most of every sales opportunity.

What We Offer:

At ghd, we believe in fostering a positive, supportive work environment where you can grow and thrive. Along with a competitive salary, we offer:

  • Work with a globally renowned brand
  • Ongoing training and professional development to help you succeed.
  • Generous discounts on ghd products + other corporate partner discounts & benefits
  • Work within a tightknit, passionate, creative and performance driven team
  • A range of health and wellbeing initiatives to support your work-life balance.

Want to see a day in the life of a ghd Counter Manager? Check it out here:

Apply now for this exciting opportunity to join the ghd Hair team in the Gold Coast

Have a good day, every day with ghd.

We're passionate about innovation, not only in our products, but working to constantly innovate our place of work, creating an inclusive workplace that promotes and values diversity. Companies that are diverse in age, gender identity, race, sexual orientation, physical or mental ability, ethnicity, and perspective are proven to be better companies. More importantly, creating an environment where everyone, from any background, can do their best work is the right thing to do.

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