Specialist, Technology Operational Risk

Join to apply for the Specialist, Technology Operational Risk role at IAG.

Join the largest general insurance group in Australia and Aotearoa New Zealand. We're a top-tier ASX-listed company helping to make the world a safer place through creating a stronger and more resilient business and enabling our portfolio of iconic insurance brands.

We're looking for a dynamic Technology Operational Risk Specialist who will play a key part in enabling our technology teams to navigate the IAG Risk Management Framework with confidence and ease. You'll contribute to the continuous improvement of technology risk, control, and assurance processes, helping to strengthen our governance and operational resilience.

Key responsibilities:

• Provide first-line risk support across Technology & Operations in line with Group Risk Management Frameworks, including:
• Risk profiling and assessments
• Managing control issues and risk events
• Overseeing third-party risk governance
• Enhancing reporting and oversight of critical systems
• Engage with Executive-level stakeholders on technology risk management matters
• Contribute to the delivery of the Technology & Operations Risk Culture Plan
• Support the identification, assessment, and automation of technology controls, including the use of AI
• Enable technology teams to independently apply the Risk Management Framework through intuitive tools and resources
• Leverage internal and external data to deliver forward-looking technology risk insights
• Act as a risk SME on projects, initiatives, remediation, and continuous improvement activities
• Collaborate with internal SMEs (e.g., Controls Assurance, Cyber & Protective Services, second line risk) to support technology assessments and assurance
• Mentor and uplift the skills of junior team members
• Contribute to future growth planning and support enterprise programs across IAG
• Promote a safe and well environment for all team members

This is a permanent role open to all major cities in Australia, ideally Gadigal Country (Sydney), Naarm (Melbourne) and Meanjin (Brisbane).

We're looking for a dynamic and experienced technology risk professional who thrives in fast-paced, agile environments. The ideal candidate will bring a strong blend of technical expertise, risk knowledge, and a collaborative mindset.

• You have a solid foundation, minimum 5 years, in technology and/or technology risk, with the ability to apply your knowledge to complex environments and evolving risk landscapes.
• You bring a 'can do' mindset and a friendly, courteous approach to your work, helping to foster a collaborative and supportive team culture.
• You're confident engaging with stakeholders at all levels, building trust and influencing outcomes through clear communication and credibility.
• You understand the importance of delivering value to internal and external customers, and you consistently put their needs at the heart of your work.
• You take ownership of your responsibilities and are committed to delivering high-quality outcomes that make a real difference.
• High level of personal drive and enthusiasm.
• You bring passion and drive to your role, inspiring those around you and maintaining momentum even in challenging situations.
• ITIL 4 Foundation Certification
• COBIT Foundation

Applications close on Monday, 8 September 2025 at 23:59 NZT.

• Boosted superannuation with 13% as standard
• Up to 50% off personal insurance, including home and motor insurance
• 5 myLeave days per year on top of annual leave
• Work from home and many more flexibility options with myFlex
• Industry-leading 20 weeks paid parental leave, available from the day you start, for both primary and secondary carers
• Dedicated career growth programs, including the award-winning IAG Academy
• Employment type eligibility criteria apply

As part of IAG you'll enjoy a world of career opportunities, a purpose-led place focused on creating connection and belonging, and where you can create meaningful impact every day and grow your career beyond the expected. We celebrate all viewpoints shaped by life experiences and culture, and are guided by the knowledge and voice of Aboriginal and Torres Strait Islander peoples, businesses, and communities. We collaborate on Indigenous-led solutions that enable growth and create meaningful change for our customers and employees. We're ready for you. Apply today.

Learn more about who IAG is here.