Business Development Manager

Job Advertisement: Business Development Manager - NDIS

Location: Hampstead Gardens, South Australia
Position Type: Full-time
No. of Positions: 1

Are you passionate about making a difference in the lives of individuals with disabilities? We are currently seeking a highly motivated and experienced Business Development Manager - NDIS to drive Business Growth and Expansion.

About Us:

My Support My Way is a registered NDIS service provider in South Australia. MSMW provides support to the individuals those who have multiple disability (Mental Health/ Challenging behaviour/ emotional regulation in common).

Our clients also benefit from our mature approach to disability service provision through our Quality and Safeguarding Team which is responsible for driving a culture of industry best practice and compliance within the organisation, setting us apart from our competitors. The team provides specialist NDIS, psychological and legal compliance advice and support to our staff, managers, team leaders and support workers, ensuring that our clients best interest are at the centre of everything we do at all times and our service delivery is of the highest standards.

Our highly trained, person-centered team is equipped with the necessary resources to fulfil our client's needs seamlessly. From the initial onboarding process to the delivery of our services, clients have a designated point of contact, ensuring continuity and personalised assistance at every step.

We deliver these services with knowledge, experience, diligence and enthusiasm. Services include:

Supported Independent Living

In-home Support

Behaviour Support

Short Term and Medium-Term Accommodation

Lifestyle and community Participation programs

Our Values

Everything we do at MSMW is underpinned by our values. These are:

Integrity

Growth

Respect

About the Role

As the Business Development Manager, you will drive growth and expansion by identifying and pursuing new business opportunities within the NDIS sector. You will develop and implement strategies to attract NDIS participants and referrers and build strong partnerships with key stakeholders such as Local Area Coordinators (LACs), support coordinators, plan managers, allied health professionals, and community organisations. Your role is crucial in supporting this organisation's mission to provide high-quality, person-centred services to NDIS participants.

Key Roles and Responsibilities:

Identify and capitalise on new business opportunities within the NDIS sector.

Develop and execute strategies

Establish partnerships with key stakeholders, including Local Area Coordinators (LACs), support coordinators, plan managers, allied health professionals, and community organisations.

Promote services to participants, carers, and professionals.

Attend networking events, expos, and community forums to enhance brand awareness.

Conduct information sessions and presentations for referrers and clients.

Achieve sales and growth targets in alignment with company objectives.

Identify market trends, competitor activities, and opportunities for service improvement.

Collaborate with internal teams (e.g., operations, support coordination, marketing) to ensure seamless client onboarding.

Provide feedback on service gaps and contribute to the development of products and services.

Essential Qualifications & Skills:

Demonstrated experience in Business development, Sales, or Account Management, ideally within the NDIS, Healthcare, or Community Services sectors

Extensive networks and relationships with support coordinators, clients, providers, and other industry stakeholders

Comprehensive understanding of the NDIS framework and participant requirements

Established network within the NDIS Ecosystem (e.g., service providers, plan managers, LACs)

Self-starter who likes to leave things better than the way you find them

Excellent communication and negotiation skills

Highly organised with exceptional attention to detail and the ability to manage multiple priorities

Demonstrated experience in managing Supported Independent Living services

Knowledge of NDIS regulations and standards

Strong People and Interpersonal skills

Ability to make sound decisions in a fast-paced environment

Commitment to upholding ethical standards and promoting a person-centred approach

Strong understanding of challenging behaviors and behaviour support plans

Excellent communication, problem-solving, and interpersonal skills

A compassionate, empathetic, and person-centered approach to support

Valid Australian Driver's license and reliable transport

Current NDIS Worker Screening Check and National Police Check

Current Working with Children Check

Knowledge of Positive Behavior Support (PBS) principles

Experience working in a community-based or residential support setting

Ability to engage meaningfully with clients to support their independence and well-being

What We Offer:

Competitive Salary with the flexibility to suit your schedule

A supportive and collaborative work environment

The opportunity to work closely with a dedicated team of professionals in the disability support sector

The chance to make a real difference in the lives of individuals with disabilities

If you are passionate about making a positive impact and have the skills and experience to excel in this role, we encourage you to apply. Join us in empowering individuals with complex disabilities to live their best lives. Apply now

How to Apply:

Please send your resume and a brief cover letter addressing your relevant experience and why you are interested in the position to hr@msmw.com.au

You can also apply using the link attached below:

https://mysupportmywayportal.com.au/apply/job

For more information about the role or for any questions, feel free to contact Mr. Gaurav Chabra in our Recruitment team at 0406664118

We are an equal-opportunity employer and encourage applicants from all backgrounds to apply

Salary match Number of applicants Skills match

Your application will include the following questions:Which of the following statements best describes your right to work in Australia? Do you have a current Australian driver's licence? Do you have a current NDIS Worker Screening Check? Do you have a current Working With Children (WWC) Check? Do you have a current Police Check (National Police Certificate) for employment? How many years of business development experience do you have?

To help fast track investigation, please include here any other relevant details that prompted you to report this job ad as fraudulent / misleading / discriminatory.

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