Technical Account Manager

4 weeks ago

Sydney, New South Wales, Australia Buscojobs Full time
Technical Account Manager NSW Jobs in Haymarket
Location: 2010 Surry Hills, New South Wales, Ideagen
Salary: This will be discussed at the next stage of the process.
If you have any questions, please feel free to reach out.
Ideagen is looking for a proactive Account Manager to nurture and grow relationships with our digital sales.
You'll own the customer journey—driving retention, expansion, and success—while collaborating across teams to deliver real value through our Saa S solutions.
If you're passionate about strategic partnerships and helping SMEs thrive, we'd love to hear from you.
Responsibilities:

Manage and grow mid-market client relationships, driving retention and revenue expansion.
Own the full sales cycle—from onboarding to upselling and renewals.
Keep your pipeline accurate and visible using Salesforce and Hub Spot.
Deliver tailored Saa S solutions through a consultative, data-driven approach.
Identify growth opportunities and structure deals that deliver real value.
Act as a trusted advisor, ensuring clients achieve success with Ideagen's products.
Stay ahead of product updates and industry trends to boost engagement and adoption.

Skills and Experience:

Experience leading high-performing account management or customer success teams in B2 B Saa S.
Understanding of pricing strategy and renewal mechanics.
Experience upselling strategic services with proven results.
Ability to communicate effectively with senior stakeholders.
Data-driven, commercially minded, and capable of cutting through the noise.

About Ideagen
Ideagen is the invisible force behind many everyday safety and quality assurance processes—from aviation to healthcare.
We operate worldwide, including offices in America, Australia, Malaysia, and India.
We're building a future-ready team, embracing AI to work smarter.
If you're curious, adaptable, and open to leveraging AI, you'll thrive at Ideagen
Next Steps
If your application meets the requirements, our Talent Acquisition team will contact you to guide you through the next steps.
Please let us know if you require any reasonable adjustments by contacting us.
All matters will be treated with strict confidence.
#LI-HT1 #LI-Hybrid #LI-Fulltime #LI-Melbourne
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