Global Account Manager

3 weeks ago


Melbourne, Victoria, Australia Lenovo Full time
Why Work at Lenovo We are Lenovo.
We do what we say.
We own what we do.
We WOW our customers.Lenovo is a US$57 billion revenue global technology powerhouse, ranked #248 in the Fortune Global 500, and serving millions of customers every day in 180 markets.
Focused on a bold vision to deliver Smarter Technology for All, Lenovo has built on its success as the world's largest PC company with a full-stack portfolio of AI-enabled, AI-ready, and AI-optimized devices (PCs, workstations, smartphones, tablets), infrastructure (server, storage, edge, high performance computing and software defined infrastructure), software, solutions, and services.
Lenovo's continued investment in world-changing innovation is building a more equitable, trustworthy, and smarter future for everyone, everywhere.
Lenovo is listed on the Hong Kong stock exchange under Lenovo Group Limited (HKSE: 992) (ADR: LNVGY). To find out more visit www.lenovo.com and read about the latest news via our Story Hub.
Description and Requirements As a Global Account Manager at Lenovo, you will be responsible for managing named global Telco accounts.
You will work closely with high-profile clients, leveraging Lenovo's comprehensive product and service portfolio to meet their needs and drive business growth.
This role requires a consultative selling approach, C level communication experience, a deep understanding of client business processes, the skill to lead global team members, and the ability to navigate complex sales cycles.Role and ResponsibilitiesSales Strategy and Execution:-       Develop and execute strategic account plans to achieve sales targets and objectives.-       Identify and pursue new business opportunities within existing accounts.-       Collaborate with internal teams, including international counterparts, product management, marketing, and service delivery, to develop tailored solutions for clients.Account Management:-       Monitor account performance, ensuring alignment with contractual agreements and service level expectations.-       Conduct regular business reviews with clients to discuss performance, opportunities for improvement and future collaboration plan.-       Build, present, and execute on Account Plan Reviews (APR)Consultative Selling:-       Understand clients' business challenges and objectives, providing consultative advice and proposing effective solutions.-       Present Lenovo's product and service offerings in a compelling manner, demonstrating value and ROI.Client Relationship Management:-       Develop and maintain strong, long-lasting relationships with C level stakeholders within assigned global accounts.-       Serve as the primary point of contact for clients, addressing their needs, and ensuring high levels of customer satisfaction.Reporting and Forecasting:-       Maintain accurate and up-to-date sales forecasts and pipeline reports.-       Prepare and deliver regular reports on account status, sales activities, and market conditions to senior management.Basic Requirements-       10+ years of experience in account management, sales, or business development, preferably within the Telco segment-       Proven track record of managing large, complex accounts and achieving sales targets.

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