Senior Operations Manager

Select how often (in days) to receive an alert: Are you a confident, self-driven operator with a passion for enabling business excellence? We're looking for an energetic and highly communicative leader to join our Data Office as an Associate Director of Business Operations.
This role is central to supporting business operations and plays a key part in driving strategic planning, financial oversight, risk management, and cultural engagement across the team.
You'll work closely with senior leaders to ensure smooth operations, support strategic initiatives, and foster a high-performing, engaged team culture.
If you thrive in dynamic environments and love bringing structure, clarity, and energy to complex business functions, we'd love to hear from you.
What You'll Do Support Annual Operating Plan (AOP) development and contribute to strategic planning papers.
Track and manage financial performance, budgets, and reporting across the Data Office.
Lead risk management and governance activities to ensure operational integrity.
Drive employee engagement through initiatives like Your Voice, communications, and recognition programs.
Coordinate and prepare for quarterly innovation days, ensuring smooth execution and high impact.
Partner with HR and leaders on workforce planning and team culture initiatives.
Collaborate across business units to align operations with broader strategic goals.
Provide clear, confident communication—both written and verbal—to influence and inform stakeholders.
What You'll Bring Proven experience in business operations, strategic planning, and portfolio delivery within complex environments.
Strong understanding of financial management, including OPEX/CAPEX and business case development.
Demonstrated success in risk management, compliance, and governance frameworks.
Excellent written and verbal communication skills, with the confidence to engage senior stakeholders.
High levels of energy, initiative, and self-drive—you're proactive and solutions-oriented.
Ability to lead change, drive innovation, and foster a collaborative team culture.
Experience managing employee engagement and communications programs.
Skilled in coordinating cross-functional projects and aligning operational activities with strategic outcomes.
Perks we love at Optus 3 days in the office, 2 days remote – with flexible hours to suit Discounts to Optus products and services Vibrant and collaborative office campus that includes cafes, convenient store, chill out zones, GP, post office, gym, and an on-site childcare centre.
Inclusive gender-neutral paid Parental Leave of up to 16 weeks Competitive leave including 2 additional 'Connected Leave' days All Optus employees have access to resources, webinars, and support via the 'Parents at Work portal' Own your own growth by accessing an extensive online and facilitator-led learning catalogue.
Novated car leasing, and other financial benefits Connect at work through our employee-led volunteer groups: Culture Connect, Elevate Women, Disability Network, Express Yourself (LGBTQIA+), United Veterans, Yarn Network, Wellbeing Network, and Young Professionals.
Curious about our culture? Go behind the scenes with our people by searching #Optus Life on Linked In At Optus, we are strengthened by others, and that means valuing diversity and saying 'yes' to embracing individual differences.
We are committed to ensuring that our application process provides an equal employment opportunity to all job seekers, including individuals from diverse gender, cultural, and linguistic backgrounds, individuals with a disability, individuals identifying as being part of the LGBTQIA+ community, individuals who may have served in the armed forces, or who identify as Aboriginal and/or Torres Strait Islander.
We also want to do our best to make our recruitment process inclusive.
If you require any adjustments or accessibility support to participate fairly and equitably in the recruitment process, please email or call .
We're here to help.
When you contact us, please advise your preferred method of contact, and we will be in touch within 48 hours.
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