Allied Health Administration Officer
4 days ago
Our team are a vibrant, energetic and passionate team of professionals who specialise exclusively in paediatric services.
Our team work closely with families and other health professionals to provide holistic, client centered supports that nurture, challenge and inspire children, families and the community to Learn and Grow We are seeking an experienced and confident allied health receptionist who would like to use their skills to support a fun, passionate and close-knit team of allied health professionals, and assist with business growth and development.
We are looking for a professionally fun person with genuine empathy and interest in client care to join the Learn and Grow team.
The position will be a full time, permanent role.
4 days/week can be considered for the right applicant.
The ideal candidate is/will: Enjoy working with children and their families Flexible, able to adapt to new situations and multi task Have strong interpersonal skills and make clients feel welcome Previous experience in an allied health setting is preferred but not essential Demonstrate strong and efficient organisational skills Ability to work within a team or independently Demonstrate integrity, reliability, empathy and responsibility Actively participate in the strong success of the business Have previous experience in providing exceptional client service and building ongoing relationships with the team, clients and across a multi-disciplinary allied health service Hold a valid working with children's check (blue and yellow card) Current first aid certificate (if not current, you can access CPR training through Learn & Grow) Reception tasks include but are not limited to: Welcoming clients and families to our service Answering phone calls, enquiries and client emails Completing intake calls to gather information about parental concerns and client needs Managing and scheduling client appointments using practice management software 'Nookal' Keeping client files accurate and up to date Preparing NDIS service agreements, and processing Medicare claims Processing billing, Medicare, Private Health and NDIS payments including front desk payments General admin duties Maintaining client confidentiality at all times Keeping a clean, calm and welcoming reception area Accounts and NDIS/Medicare Compliance tasks include: Implementing and maintaining NDIS & Medicare compliance: contribute to the review and development of NDIS and Medicare compliance systems/processes and documentation standards, assist in the development and delivery of training to new or less experienced team members in the NDIS and Medicare systems/processes, implement and maintain NDIS and Medicare documentation, review NDIS and Medicare compliance activities within the Clinical and Client Care team and report to the Practice Manager regarding progress.
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