Community Manager

3 weeks ago

Melbourne, Victoria, Australia Maker Lab Full time
Grounded in a talent-centric mindset, Maker Lab is a marketing agency designed to build decentralised technology-led agency teams, rooted in collaboration with clients from the ground up.
Maker Lab's cross-functional teams of multidisciplinary specialists are embedded into client teams across digital marketing competencies — from measurement & analytics to content production.
Role Summary: As a Community Manager, you'll be the main point of contact for all Reddit initiatives.
This role requires an entrepreneurial self-starter with a can-do attitude, providing genuine value to online communities and building trust as a helpful participant.
Responsibilities: Develop and own an organic Reddit strategy that genuinely adds value to communities, sharing insights on cross-border finance, payments, and global scaling.
Engage authentically in relevant threads where the brand naturally fits the conversation, answering questions and sharing knowledge without sounding promotional.
Build relationships with key Redditors in relevant subreddits to ensure the brand is viewed as a trusted participant.
Track and report performance across engagement, sentiment, brand visibility, and lead generation to refine the strategy and prove impact.
Use research and social-listening tools to proactively identify relevant conversations and trends.
Candidate Profile: A Reddit native who has a deep understanding of subreddit culture and how to engage without being too salesy.5+ years of experience in community management, social media, or a related role, with a proven track record of building and nurturing online communities.
A natural storyteller who can write in Reddit's voice while balancing professionalism with a track record in authentic community management.
Proficient with research, discovery, and social-listening tools to identify relevant threads and conversations.
Independent and entrepreneurial—able to run point on a new channel while still providing feedback to the marketing team to optimise.
A problem-solver, adept at facing challenges and creating solutions.
Exceptional verbal and written English communication and presentation skills to cover projects across APAC.
Contract Type: 6 months - Fixed Term Contract Please note: due to the high volume of applications, only successful candidates will be contacted with a follow-up introduction email.
If you do not receive an email from Maker Lab, your application has been unsuccessful this time around.
Look out for future roles By submitting your application, you consent to the collection, use and disclosure of your data by the Maker Lab team for the purposes of your application.
Where your application contains personal data of third parties, you confirm that you have obtained all necessary consents to provide the Maker Lab team with such personal data and that we may collect, use and/or disclose such data in accordance with the Personal Data Protection Act 2012.
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