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Pega Applications Specialist
1 month ago
Job Title: Pega Digital Application Specialist
About Our Client:
A leading Australian brand based in Western Sydney, with millions of customers across the country.
About Your New Role:
- Take ownership of the lifecycle management of Digital Applications and play an active role in shaping and delivering solutions that align with business goals.
- Support the transformation of customer journeys, particularly through the Pega implementation.
- Develop and maintain the strategy and roadmap for Pega Digital Applications.
- Design and manage high-performing sustainable digital solutions.
- Lead the design and implementation of system upgrades, refreshes, and integrations.
- Maintain accurate system documentation, change requests, and user guides.
- Provide technical expertise and training for digital applications.
- Lead lifecycle planning for digital services across the wider business.
- Oversee performance, risk management reporting, and vendor SLA adherence on a regular basis.
About You:
- Pega Certified Lead System Architect (LSA) certification.
- Bachelor's degree in Computer Science or related field.
- ITIL framework certifications.
- Experience in a similar role.
About Your New Work Environment:
- A culture that prioritizes colleagues and customers first.
- Opportunities to progress and step up within the business.
- Recognition and rewards for your contributions, including bonuses.
- Excellent professional development, training, and career advancement.