Senior System Administrator

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• Location – Parramatta (Flexible working arrangement available)
• Employment type – Ongoing Full-Time
• Salary - $125,693 - $138,510 plus employer's contribution to superannuation and annual leave loading

The role is responsible for providing expert support to business units utilising the Pega Enterprise Platform. Included in the role's responsibilities is to ensure that applications are kept up to date with hotfixes and enhancements deployed in a timely manner.

Pega Platform Support is an exciting team responsible for supporting DCJ's Pega Applications and Enterprise Platform, which has become the large-scale CMS Platform of choice for the Department.

You will be required to monitor performance and security logs, manage user audits, collaborate with managed service providers, advise on project work, adhere to DCJ's policies and procedures, as well as perform other system administration tasks. This role reports to the Technical Team Lead - Pega.

The Senior System Administrator (Pega) will provide expert support in the following areas:

• Pega Cloud Operational support, Maintenance, and Enhancements
• Support and troubleshoot application issues
• Provide recommendations and deliver minor enhancement work
• Monitor environment performance and availability
• Assist business units with UAT for deployments
• Provide knowledge and assistance to junior team members

• Tertiary qualifications in a related discipline or equivalent knowledge, skills, and experience with the applicable technology platform, with demonstrated commitment to ongoing professional development.
• This role may require participation in an on-call and/or after-hours work roster to ensure service continuity to clients or maintenance activities outside normal business hours.

In addition to the essential requirements, the successful candidate must demonstrate the following:

• Minimum 2 years' proven experience in a Pega System Administration role
• Competent in managing and maintaining Pega Cloud Environments

If you are viewing this ad in Seek and wish to apply via their portal, you will be required to either set up a profile or log in via your existing Seek account.

To apply directly via the DCJ Careers site, click here. Search for the job and click the 'Apply now' button.

We focus on hiring people who share our commitment to inclusion, collaboration, adaptability, courage, and integrity. If you meet the essential requirements and the role resonates with you, please apply – you do not need to meet every desired requirement for us to want to talk to you.

We offer a variety of benefits, including:

• A challenging and rewarding career
• Flexible, autonomous work environment
• Competitive pay and conditions
• Training and development opportunities to build and maintain capabilities
• Health & Wellbeing and Employee Assistance Programs

Want more information? Visit our website to learn more about working for us.

Working for the Department of Communities and Justice (DCJ) provides many opportunities to make a real difference. We collaborate with other agencies and community partners to improve lives and realize the potential of children, adults, families, and communities. We are focused on addressing disadvantage proactively. It's work that truly matters.

Click apply, attach a cover letter (max 2 pages) outlining how you meet the role requirements, and an up-to-date resume (max 3 pages).

Applications close Sunday, 18 May 2025 at 11:59 pm AEST.

For more information about the role or working for DCJ, contact the hiring manager Tony Kish at 0416017471 or tony.kish@dcj.nsw.gov.au

If you have questions about applying or need adjustments in the recruitment process, contact Poppy Sgro at 02 9765 3929 or poppy.sgro@dcj.nsw.gov.au

Inclusion and Diversity are central to our recruitment. We welcome applicants from diverse backgrounds, including people with disabilities, Aboriginal and Torres Strait Islander peoples, women, LGBTQ+ individuals, culturally and linguistically diverse groups, carers, and others.

A talent pool may be created for future roles and remains valid for up to 18 months.

Thank you for your interest. We look forward to your application.

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