Senior Identity Consultant

About Identity XPIdentity XP is a fast-growing consultancy and technology provider specialising in Identity and Access Management (IAM).
End-to-end IAM services: strategic advisory, architecture, and hands-on implementation across customer, workforce, and privileged access.
Identity Managed Security Services across platforms including Sail Point, Okta, and Silverfort.
Known for technical excellence, strong client focus, and a collaborative culture.
About The Role We are seeking a Senior Identity Consultant with strong Sail Point experience to join our Managed Services team.
This role blends operational ownership with project work and technical leadership.
Own day-to-day support, maintenance, and continuous improvement of client identity platforms.
Resolve complex issues, optimise performance, and ensure operational excellence.
Act as technical escalation point and mentor to junior consultants.
Contribute to the growth and maturity of the Managed Services capability.
Location Primary team base: Melbourne.
We also have team members in NSW and QLD.
Flexible working: hybrid for Melbourne staff, remote for other regions.
Occasional onsite client visits in your local area may be required.
Key responsibilities Provide Level 3 support and maintenance for multiple client Sail Point environments.
Act as escalation point for complex or high-priority technical issues.
Configure Sail Point workflows, policies, rules, and integrations to meet business needs.
Monitor environments, troubleshoot incidents, and meet SLA targets.
Identify and implement continuous improvement opportunities for IAM operations.
Mentor and train junior team members; contribute to knowledge base and documentation.
Build and maintain strong client relationships as a trusted technical advisor.
Support technical project delivery, including upgrades and migrations.
Own tasks end-to-end, manage priorities, and maintain attention to detail in a fast-paced environment.
Engage in ongoing professional development to stay current with IAM technologies.
Key requirements Minimum 3 years hands-on Sail Point (ISC and/or IIQ): identity lifecycle, access certifications, connectors, and workflows.
Experience implementing birthright and requestable access models in Sail Point.
Strong IAM fundamentals: lifecycle, authentication, authorisation, federation.
Proven troubleshooting skills for complex Sail Point issues; rule/transform development experience.
Experience with Sail Point IQService and ISC Virtual Appliance clusters.
Onboarding applications and configuring integrations (AD/Entra ID, databases, web services).
Proficient with REST APIs and connector development; familiar with Postman.
Scripting skills (Power Shell, Python, Java Script) for automation and customisation.
Familiarity with other IAM/PAM tools (Entra ID, Okta, Silverfort, Cyber Ark, Beyond Trust) is desirable.
Experience administering Windows Server and Unix/Linux systems and cloud infrastructure (Azure, AWS, GCP).
Strong stakeholder engagement, communication, and mentoring skills; proactive and customer-focused.
What's in it for you?Join a respected, fast-growing IAM consultancy with strong client impact.
Influence and grow our Managed Services capability across diverse clients.
Continuous learning and professional development opportunities.
Flexible hybrid working that balances collaboration and remote work.
Supportive culture focused on knowledge sharing and mentorship.
Access to training and support for industry certifications.
Work alongside experienced IAM engineers, architects, and consultants.
How to apply Please Submit The Following When Applying Current CV outlining relevant Sail Point and IAM experience.
Brief cover letter (max 1 page) describing your interest and key Managed Services or Sail Point achievements.
Link to your Linked In profile.
Email your application to: hello@identityxp.com with the subject line: "Senior Identity Consultant - Managed Services Application - (Your Name)".
Skills: authentication,sailpoint,python,iam,iiq,isc,postman,powershell,sailpoint iqservice,active directory,configure workflows,restful apis,privileged access management,onboarding new applications,isc virtual appliance clusters
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