Senior Identity Consultant

About IdentityXP
IdentityXP is a fast-growing consultancy and technology provider specialising in Identity and Access Management (IAM).

• End-to-end IAM services: strategic advisory, architecture, and hands-on implementation across customer, workforce, and privileged access.
• Identity Managed Security Services across platforms including SailPoint, Okta, and Silverfort.
• Known for technical excellence, strong client focus, and a collaborative culture.

About The Role
We are seeking a Senior Identity Consultant with strong SailPoint experience to join our Managed Services team. This role blends operational ownership with project work and technical leadership.

• Own day-to-day support, maintenance, and continuous improvement of client identity platforms.
• Resolve complex issues, optimise performance, and ensure operational excellence.
• Act as technical escalation point and mentor to junior consultants.
• Contribute to the growth and maturity of the Managed Services capability.

Location

Primary team base: Melbourne. We also have team members in NSW and QLD.

• Flexible working: hybrid for Melbourne staff, remote for other regions.
• Occasional onsite client visits in your local area may be required.

Key responsibilities

• Provide Level 3 support and maintenance for multiple client SailPoint environments.
• Act as escalation point for complex or high-priority technical issues.
• Configure SailPoint workflows, policies, rules, and integrations to meet business needs.
• Monitor environments, troubleshoot incidents, and meet SLA targets.
• Identify and implement continuous improvement opportunities for IAM operations.
• Mentor and train junior team members; contribute to knowledge base and documentation.
• Build and maintain strong client relationships as a trusted technical advisor.
• Support technical project delivery, including upgrades and migrations.
• Own tasks end-to-end, manage priorities, and maintain attention to detail in a fast-paced environment.
• Engage in ongoing professional development to stay current with IAM technologies.

Key requirements

• Minimum 3 years hands-on SailPoint (ISC and/or IIQ): identity lifecycle, access certifications, connectors, and workflows.
• Experience implementing birthright and requestable access models in SailPoint.
• Strong IAM fundamentals: lifecycle, authentication, authorisation, federation.
• Proven troubleshooting skills for complex SailPoint issues; rule/transform development experience.
• Experience with SailPoint IQService and ISC Virtual Appliance clusters.
• Onboarding applications and configuring integrations (AD/Entra ID, databases, web services).
• Proficient with REST APIs and connector development; familiar with Postman.
• Scripting skills (PowerShell, Python, JavaScript) for automation and customisation.
• Familiarity with other IAM/PAM tools (Entra ID, Okta, Silverfort, CyberArk, BeyondTrust) is desirable.
• Experience administering Windows Server and Unix/Linux systems and cloud infrastructure (Azure, AWS, GCP).
• Strong stakeholder engagement, communication, and mentoring skills; proactive and customer-focused.

What's in it for you?

• Join a respected, fast-growing IAM consultancy with strong client impact.
• Influence and grow our Managed Services capability across diverse clients.
• Continuous learning and professional development opportunities.
• Flexible hybrid working that balances collaboration and remote work.
• Supportive culture focused on knowledge sharing and mentorship.
• Access to training and support for industry certifications.
• Work alongside experienced IAM engineers, architects, and consultants.

How to apply

Please Submit The Following When Applying

• Current CV outlining relevant SailPoint and IAM experience.
• Brief cover letter (max 1 page) describing your interest and key Managed Services or SailPoint achievements.
• Link to your LinkedIn profile.

Email your application to: with the subject line: "Senior Identity Consultant - Managed Services Application - [Your Name]".

Skills: authentication,sailpoint,python,iam,iiq,isc,postman,powershell,sailpoint iqservice,active directory,configure workflows,restful apis,privileged access management,onboarding new applications,isc virtual appliance clusters