Broker Onboarding Specialist

3 days ago

Melbourne, Victoria, Australia Connective Full time
Broker Onboarding Specialist
Permanent full-time opportunity
A strong and high performing culture
Hybrid working arrangements

About us
Connective is Australia's largest and most innovative mortgage and asset finance aggregator and the preferred choice for leading brokers.
Our customers are mortgage and asset finance brokers and we are driven to be the business partner they can't imagine doing business without.

With a strong and vibrant culture, we are the employer of choice for exceptional and dynamic professionals.

The Role
Our Broker Onboarding Specialist is responsible for providing operational and administrative support to our national sales team with a specific focus on ensuring new broker members are onboarded efficiently and professionally.
Working in a small, collaborative team you will be responsible for:

Processing onboarding applications and agreements for brokers joining Connective
Providing exceptional customer service to brokers as the first point of contact in their customer journey with Connective
Ensuring compliance in line with regulatory and business requirements
Ensuring the CRM database is accurately maintained

About you
Your exceptional customer service skills, as well as your dynamic and enthusiastic approach, will see you excel in this role.
You are inquisitive, results focused with meticulous attention to detail and can manage a variety of competing tasks and your time accordingly.

You will also have:

At least 1-2 years' relevant experience in a customer support/processing role
Experience within the mortgage broking, third party banking or finance industry is advantageous but not essential
Sound knowledge of Microsoft Office Suite / CRM and database systems
Strong verbal and written communication skills
Strong stakeholder management skills
Excellent attention to detail

The Benefits
As a valued Connective team member, you will be rewarded with:

A dynamic and supportive team culture
Progressive leave policies including birthday leave
An awesome new office space with views of the city and lunchtime table tennis
The opportunity to develop your career with an industry leader.

To Apply
Please copy and paste the following link and click on the Apply now button in the top right corner.

https://employmenthero.com/jobs/position/d38fd8eb-46b1-495d-8106-6f4cbcab5bfe/
Please include a resume and a short video explaining your suitability for this position.
To record your video, click on the Record your video now button.

All applications will be handled with strict confidentiality.
For further information, please visit https://www.connective.com.au/careers
Email us at *******@connective.com.au for the Position Description or for any further assistance.

  • Broker Onboarding Specialist

    1 week ago

    Melbourne, Victoria, Australia Connective Broker Services Full time $80,000 - $120,000 per year

    Broker Onboarding SpecialistPermanent full-time opportunityA strong and high performing cultureHybrid working arrangementsAbout usConnective is Australia's largest and most innovative mortgage and asset finance aggregator and the preferred choice for leading brokers. Our customers are mortgage and asset finance brokers and we are driven to be the business...

  • Broker Business Onboarding Expert

    1 week ago

    Melbourne, Victoria, Australia beBeeImplementation Full time $80,000 - $120,000

    Job DescriptionWe are seeking a skilled Broker Business Onboarding Expert to join our team. In this role, you will be responsible for ensuring a seamless onboarding experience for new brokers in your allocated state or territory.Your primary focus will be to facilitate the successful integration of new brokers into our platform, including business...

  • Broker Onboarding Support Specialist

    4 days ago

    Melbourne, Victoria, Australia beBeeBroker Full time $60,000 - $90,000

    About UsWe're Australia's largest mortgage and asset finance aggregator, the preferred choice for leading brokers.The role requires providing operational support to our national sales team. New broker members need to be onboarded efficiently and professionally.Processing onboarding applications and agreements is a key responsibility.Candidates should provide...

  • Certified Broker Compliance Officer

    6 days ago

    Melbourne, Victoria, Australia beBeeAccreditation Full time $68,000 - $88,000

    Accreditation SpecialistThe Accreditation Specialist plays a pivotal role in facilitating the smooth onboarding of new brokers into our organization. This involves managing the accreditation process, maintaining systems and documents, and providing guidance and support to ensure a seamless transition.Key Responsibilities:Prepare lender accreditation...

  • Broker Channel Growth Specialist

    6 days ago

    Melbourne, Victoria, Australia beBeeDevelopment Full time $107,946 - $142,874

    About Our OpportunityWe are seeking a motivated and results-driven individual to drive the growth of our broker channel across NSW, ACT, and QLD.As a certified B Corporation, we prioritize transparency, accountability, and member satisfaction. Our smaller size allows for diverse work opportunities and exposure to various aspects of the organization.Key...

  • Customer Services Coordinator

    1 week ago

    Melbourne, Victoria, Australia Connective Broker Services Full time $60,000 - $80,000 per year

    The BusinessConnective is Australia's largest and most innovative mortgage and asset finance aggregator and the preferred choice for leading brokers. Our customers are mortgage and asset finance brokers, and we are driven to be the business partner they can't imagine doing business without. With a strong and vibrant culture, we are the employer of choice for...

  • Asset Broker

    1 week ago

    Melbourne, Victoria, Australia oxcel finance Full time $10,000 - $250,000 per year

    Position: Asset BrokerSelf-Employed, Commission-Only, Leads Provided.Why Experienced Brokers Choose OxcelAs an experienced finance professional, you already possess the expertise to originate and manage loans. What you now require is the platform to scale — enhanced commercial outcomes, robust operational support, marketing capabilities, qualified lead...

  • Broker Development Manager

    1 week ago

    Melbourne, Victoria, Australia Bankvic Full time

    **27th November, 2024**:**About BankVic**:We are the small bank of big opportunity.Founded 50 years ago by Victoria Police officers, we have since grown to over 120,000 members from the police, health, and emergency services. Every day we go further for them, so they can go further in life.A certified B Corporation, we are committed to transparency,...

  • Broker Administration Assistant

    1 week ago

    Melbourne, Victoria, Australia Fintelligence Full time $60,000 - $80,000 per year

    About UsThe Fintelligence group of companies consists of Fintelligence Pty Ltd (Australia's intelligent and fastest growing asset finance aggregator), Broli Finance Pty Ltd (our internal asset finance broking business, focussed on fulfilment of online inquiries) and Credit Concierge Pty Ltd (our internal IT team that develops and supports our market-leading...

  • Broker Development Manager

    6 days ago

    Melbourne, Victoria, Australia Bankvic Full time

    **22nd May, 2025**:**About BankVic**:We are the small bank of big opportunity.Founded 50 years ago by Victoria Police officers, we have since grown to over 120,000 members from the police, health, and emergency services and serve our members nationally. Every day we go further for them, so they can go further in life.A certified B Corporation, we are...