Office Manager

Join or sign in to find your next job Join to apply for the Office Manager role at Doctors&Co1 day ago Be among the first 25 applicants Join to apply for the Office Manager role at Doctors&Co We are seeking a passionate, highly capable and results-driven Office Manager to joinour dynamic team in Aya Family Healthcare After Hours Clinic.
As our Office Manager, you will be at the forefront of driving profitability and growth of Aya Family Healthcare After Hours Clinic.
You will play a pivotal role in guiding a team of exceptional Nurses &Medical Receptionists and collaborate with the Doctors & Co.
management team in supervising the clinic.
If you have a passion for driving results and empowering teams, then we are excited to have you on board immediatelyYou will be responsible for: Leadership & Management Healthcare Compliance & Regulations Knowledge of healthcare laws andaccreditation requirements.
Team Leadership Leading multidisciplinary teams, including doctors, nurses,and administrative staff.
Crisis & Emergency Management Handling medical emergencies, staffingshortages, and operational disruptions effectively.
Operational & Organisational Skills Patient-Centered Management Ensuring smooth patient flow, appointmentscheduling, and high-quality patient care.
Process Optimisation Streamlining workflows to reduce wait times and improveefficiency.
Resource Allocation Managing medical supplies, staffing, and facilitymaintenance efficiently.
Communication & Interpersonal Skills Healthcare Communication Liaising between medical staff, patients, andexternal stakeholders.
Conflict Resolution Addressing disputes among staff, handling patientcomplaints professionally.
Cultural Sensitivity & Compassion Understanding diverse patient needs andmaintaining empathy in healthcare interactions.
Financial & Business Management Budgeting & Cost Efficiency Managing operational costs, insurance claims, andfinancial planning.
Revenue Cycle Management Overseeing billing, coding, and reimbursementprocesses.
Vendor & Contract Negotiation Procuring medical equipment and services atcompetitive rates.
Monthly Targets and budgets ensuring clinic operation is consistent with themonthly target and budget.
Health promotion and prevention ensuring clinic is optimising its healthpromotion and prevention strategies to improve outcomes for patients on monthlybasis, consistent with group management objectives.
Technical & Analytical Skills Healthcare IT & EMR Systems Medicare items and billing software.
Data-Driven Decision Making Using patient and operational data to improvehealthcare services and efficiency.
Quality & Risk Management Implementing protocols to reduce medical errorsand enhance patient safety.
Adaptability & Problem-Solving Regulatory Changes & Compliance Keeping up with evolving healthcare policiesand adapting accordingly.
Crisis Management Responding to public health emergencies, pandemicpreparedness, and facility issues.
Continuous Improvement Driving innovation in patient care, workflow efficiency,and staff performance.
To be successful in this role, you will ideally have: Exceptional leadership and motivational skills to inspire and empower nurses andmedical receptionist to deliver exceptional performance in managing clinics Excellent analytical skills with the ability to interpret data to inform strategicbusiness decisions Prior Office Manager experience of minimum 2 years Prior experience in the medical & health field is highly preferred A collaborative and solution orientated mindset with a focus on continuousimprovement Excellent communication and negotiation skills with the ability to cultivate lastingrelationships An advocate for safety, compassion and active listening in the workplace Prior experience in the use of relevant software Pracsoft, Medical Director and Best Practice.
Experience with specific social groups serviced by practice, such as adolescents,aged care, migrant or refuge groups, Aboriginals, and Torres Straight islanders,etc.
Experience CPR/Triage training Prior training and/or experience in management of emergencies, handlingcomplaints, Medicare & health funds, basic infection control, safe handling &disposal of medical waste etc About Us: Doctors & Co.
is a leading healthcare provider dedicated to delivering exceptionalmedical services across Australia.
Our commitment to excellence, innovation, andpatient-centric care sets us apart in the healthcare industry.
We are a team of dedicatedhealthcare professionals who are committed to improving the lives of those we serve.
Our organisation believes in providing compassionate care that is tailored to theindividual needs of each patient.
Get in touch If you would like to know more about this role/clinic, please leave your details below byclicking on apply now or alternatively please send your CV to hr@doctorsandco.com.au Seniority level Seniority level Not Applicable Employment type Employment type Part-time Job function Job function Administrative Industries Medical Practices Referrals increase your chances of interviewing at Doctors&Co by 2x Get notified about new Office Manager jobs in Chester Hill, New South Wales, Australia.
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