Post Office Customer Service Officer

1 day ago

Sydney, New South Wales, Australia Budgewoi Post Office Full time

Budgewoi Post Office is seeking a Postal Services Officer to join a growing friendly team offering the full range of Australia Post products and services.

This is a great opportunity for applicants who have previous Australia Post, extensive sales, banking or retail experience. You will need the ability to work well under pressure as we are a fast paced post office. Extensive supportive training provided.

Casual position 9 to 13.5 per week available. Office hours are 9am to 5.00 pm Monday to Friday.

Hourly rate is dependent on experience.
- **About you**_

You're friendly, enthusiastic and reliable and enjoy working in a team environment. You'll also need to
- Have experience in customer service and/or cash handling
- Be fit to lift up to 16kgs of mail regularly and stand for your shift
- Be customer focused
- **Responsibilities include but are not limited to:

- **_
- Conduct and process a range of identity service transactions including Australian Passport Interviews
- Manage high value transactions accurately - which includes handling and processing cash, cheques, credit cards and EFTPOS
- Build rewarding relationships with customers by understanding their needs
- Promote products and services through up selling and cross selling, merchandising and other promotional activities
- Assisting customers with mail lodgments and associate costs
- Assisting with administrative and store duties

**Job Type**: Casual

Pay: $30.00 - $33.86 per hour

Expected hours: 9 - 13.5 per week

Schedule:

- Shift work

**Experience**:

- Customer service: 1 year (preferred)
- Cash handling: 1 year (preferred)

Work Authorisation:

- Australia (preferred)

Work Location: In person

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