Volunteer Engagement And Projects Officer

Active Ageing Volunteer and Facilities Support Officer

Full-time, ongoing position
Lead community volunteering and bring creative projects to life
$84,770.40 to $98,205 plus RDO leave and Super

An exciting opportunity has emerged for a passionate and community-driven professional to join the City of Boroondara's Active Ageing team in the role of Active Ageing Volunteer and Facilities Support Officer.

This full-time position reports to the Active Ageing Partnerships and Projects Coordinator and plays a vital, hands-on role in supporting Council's Active Ageing programs and facilities.
A little bit about the role
The Active Ageing Volunteer and Facilities Support Officer plays a key role in shaping a vibrant, meaningful volunteer experience across a range of Active Ageing programs including the Seniors Exercise Park, Boroondara Cooks, Assisted Transport, Social Support, Seniors Film Festival and more.
With a strong focus on volunteer leadership and community collaboration, the role supports the engagement, recruitment, onboarding, training and recognition of our dedicated volunteers while also driving new initiatives that bring people together and foster positive ageing in Boroondara.
Key responsibilities include:

Leading the engagement and development of volunteers across multiple Active Ageing programs
Collaborating with teams and partners to deliver impactful community projects
Designing and facilitating training and onboarding for new and existing volunteers
Providing support to casual hirers and community users of Council facilities including responding to enquiries, managing maintenance requests and troubleshooting facility use issues
Supporting volunteer compliance, communications and recognition initiatives
Contributing to planning, evaluation and policy development to enhance volunteer-led services
Building strong relationships with community organisations, seniors groups, and internal stakeholders.

A little bit about you
You are a natural connector with a passion for community, inclusion and ageing well.
You bring experience working with volunteers and a flair for bringing people together to deliver practical, creative and meaningful programs.
What are we looking for?
To be successful in this role you will have:

Qualifications and/or experience in Social Work, Welfare, Community Services, Human Resources, or related field is desirable with relevant experience

A track record of working with volunteers and fostering a positive, inclusive culture
Previous experience in facility support will be highly regarded
Strong communication and organisational skills, with an eye for both detail and the big picture
Confidence working across multiple programs and stakeholders
An understanding of volunteer management principles and compliance requirements
A current Working with Children Check

How to Apply
Please submit your application online via the 'Apply' button by 11:59pm Monday 25 August 2025.
All applications must be made via the online portal; direct applications to the hiring manager will not be considered.
To gain a real insight into this rewarding role, refer to the Position Description or contact Lina Tallarida 9278 4787 during business hours for a confidential discussion.
We understand that this portal may not meet the needs of people who rely on Assistive Technology or have other diverse requirements.
If you have any difficulty using our recruitment system, please do not hesitate to contact People Culture and Development on (03) 9278 4*** or ***@boroondara.vic.gov.au to allow us to help in any way we can.
Who are we?
The City of Boroondara is a metropolitan council, representing more than 170,000 people in the inner-eastern suburbs of Melbourne.
A leader in the local government sector, with a reputation for innovation and excellence, we believe in providing an environment where our staff thrive, both in the work they do and in how they learn and develop as people and professionals.

We like to challenge the norm and we are investing significantly in innovation and technology improvements in order to provide our customers with an even greater experience and engagement.
We are putting our customers at the forefront of what we do with our organisation wide initiative, Transforming Boroondara Program.
You will be instrumental in driving this change across the organisation using best practice approaches to successfully support us from the now to our desired future state.

With so much going on it's a great time to join Boroondara
#S-DNI

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