Project Manager

At Ambulance Victoria (AV) we are proud to share our commitment to save and improve lives by providing outstanding care for our patients.
This is our promise to every patient, and it sits at the heart of everything we do.
No matter what corporate or support role you play in delivering our critical services to Victorians, you will join a team dedicated to bringing our vision to be a world leading ambulance service to life.

We're seeking an experienced and resilient Project Manager to join our Business Technology & Programs (BTP) Division.
This role is responsible for end-to-end project delivery, ensuring outcomes are delivered on time, within budget and meet the highest standards of compliance and quality.
Working within the Operational Programs team, the Project Manager will contribute to initiatives that enhance performance, resourcing, clinical quality, logistics, technology, and systems across AV Operations.

This is a specialised project management role operating within a uniquely complex environment.
AV is primarily an emergency services provider, who are also influenced by its position within the health sector and its reliance on government funding - each element contributes distinct priorities and influences that add to the organisation's complexity.
Understanding the intricacies of AV's unique operating environment takes time, which is why this role demands a strong foundation in core capabilities.

This is a Full Time, Permanent position.
While WFH/Hybrid options are available, it is essential that the successful applicant maintains a presence at Blackburn in line with our hybrid working model.

About the role
Reporting to the Senior Program Manager, responsibilities of this position include, but not limited to:

Ensure project governance structures are in place, including stakeholder sign-off at key milestones
Identify project risks and develop contingency plans
Develop project budgets and manage functional expenditure - seeking endorsement from the Project Steering Committee and approval from the General manager Operational Services where expenditure may exceed budget
Implement approved plans and strategies within project budget parameters and time frames, develop strategies to reduce costs against the approved budget
Manage day-to-day operational aspects of the project, including account management and timely reporting
Ensure effective working relationships are built and maintained with key internal stakeholders

About you
The Project Manager is responsible for navigating a dynamic landscape, managing shifting priorities, and fostering strong relationships across both corporate and operational teams to ensure successful project delivery.

To be successful in this role you will also possess:

A postgraduate qualification or industry certification (or progress toward) combined with high-level relevant experience, or an equivalent combination of training and sound experience.
Demonstrated experience in program and/or project management methodologies
Proven skills and demonstrated success in managing complex and/or high risk projects with multiple stakeholders
Familiarity with project management in the public sector and an awareness of issues relating to a government environment
Stakeholder Engagement and influencing skills to gain the acceptance and support of ideas and cooperation of others
Resilience to navigate an often complex and challenging environment
Conceptual, analytical and problem solving skills
Initiative to identify and ensure that appropriate actions are taken to achieve goals
Capacity to make sound decisions under pressure

Please see the position description for a full list of position requirements and key selection criteria.

Working at Ambulance Victoria
As a valued member of AV you will enjoy a professional working environment that recognises the importance of work/life balance.
We offer salary packaging options, generous personal leave entitlements, accrued days off for full time roles, and other benefits including free on-site parking.

We believe our people are our greatest resource and the sustainability of our workforce depends on how well we utilise our people's skills and abilities and whether our staffing reflects the diversity of the Victorian community.
If you are ready to be an integral part in bringing our values of Care, Accountability, Respect and Excellence to life at AV, we want to hear from you
Important information
By applying for a position, you agree to undertake an assessment of any Secondary Employment or outside interests, in line with AV's Secondary Employment procedure.
This is required to ensure there is no perceived or actual conflict of interest for AV should you be successful and commence in the role.

Successful applicants will need to be willing to complete pre-employment screening including references, misconduct and Police Checks.

This position is classified AV5 under the Ambulance Victoria (Management and Administrative Staff) Enterprise Agreement 2021.

The position description can be found on the AV Careers website https://careers.ambulance.vic.gov.au.

How to apply
Your application is an integral part of the selection process and should include:

Cover letter outlining your experience and interest in the position
Current resume

As part of the application process you will be asked to respond to the following:

Describe your experience managing complex and/or high risk projects with multiple stakeholders.
Describe your experience influencing stakeholders towards acceptance and support of ideas?
Describe your experience managing projects under significant pressure - such as tight deadlines, limited resources, or unexpected challenges.
Describe your experience navigating complex challenges in a project management setting.
How do you work to understand the root causes of these problems, and what steps do you take to develop and implement effective solutions?

Please note: Answers are limited to 500 words each and a separate document responding to the key selection criteria is not required.

Applications must be submitted by 11.59pm AEST on Sunday 21 September 2025.
Applications must be submitted via the AV Careers Centre website https://careers.ambulance.vic.gov.au to be considered.
Emailed applications will not be accepted.

For further information, please refer to 'Applying for a position with Ambulance Victoria'.
For any further queries please contact recruitment via ***********@ambulance.vic.gov.au or 03 9840 3***.
At all levels of our organisation a diverse and inclusive workforce allows us to deliver the Best Care to the Victorian community, and helps create a healthier, more productive workplace for our people.
In the event you require a reasonable adjustment to support your application for this role, please contact us at ***********@ambulance.vic.gov.au and a member of our Recruitment & Selection team will be in touch.

---