Aps5 Senior Tribunal Officer

Applications Close: 27/08/2025 11:45 PM

Occupation: Administration/Support Service, Legal

Location: Canberra Metropolitan, Sydney Metropolitan, Brisbane Metropolitan, Adelaide Metropolitan, Hobart Metropolitan, Melbourne Metropolitan, Perth Metropolitan, Darwin Metropolitan

Work Type: Ongoing - Full Time, Non-ongoing - Full Time
The
Administrative Review Tribunal (ART) is currently seeking
applications for multiple Senior Tribunal Officers
to join our team across multiple work areas.
This is an
excellent opportunity for candidates who thrive on being subject
matter experts and can effectively share their knowledge to build
team capability and achieve results.
These
positions are hybrid, subject to operational requirements, and can
be located in Adelaide, Brisbane, Canberra, Darwin, Hobart,
Melbourne, Perth or Sydney.
Please note these positions are
often part of geographically dispersed teams.
We have
multiple ongoing and non-ongoing positions available.
The
non-ongoing positions will be offered initially for a period of 12
months with the possibility of extension.
Remuneration:
The annual salary range for the position is APS5 - $85,755 -
$91,809 p.a., plus a generous employer superannuation contribution
of 15.4%.
About the
opportunity
Senior
Tribunal Officers are subject-matter experts in ART jurisdictions,
procedures and case management.
They play a critical role in
providing leadership, guidance, training, coaching and support to
more inexperienced staff and undertake quality assurance, workload
allocation and team administration functions.
We are
seeking to fill Senior Tribunal Officer vacancies across multiple
work areas, as outlined below.

Case
Management – Applications & Early Case Assessment
(AECA) and Pathway Support These sections are
responsible for management of cases from lodgement and through
the case management phase.
The AECA section
has responsibility for registering new applications and
conducting preliminary jurisdiction assessments, as well as
triaging and profiling to assist in determining appropriate
case pathways.
The
Pathway Support section provides administrative support for
case management activities, including preparing files for case
events before registrars, managing summons and finalising cases
resolved during the case management phase.

User
Services

The User
Services section is responsible for delivering first level
contact services to the Tribunal's users.
This includes
managing incoming email and mail correspondence and telephone
calls, responding to in-person enquiries at the
Tribunal's registries and providing event day support for
hearings.
Member
Services The Member Services section is responsible
for providing support to the Tribunal's members.
This
includes providing administrative support to members with
matters constituted or allocated to them, liaising with
parties, file management including preparing member files and
notifying decisions and finalising matters.
The section may
also provide support for case events in limited
circumstances.

About
you:
We are
seeking candidates who are highly motivated with a strong
user-focus.
You will be experienced at delivering
high-quality service to both internal and external
stakeholders.
To be
successful you will have:

Advanced working
knowledge, or the ability to rapidly acquire knowledge of
applicable legislation, policies and procedures, and have the
ability to exercise sound judgement in applying this
knowledge.
Demonstrated ability
to provide training, guidance, and quality assurance practices
to support staff development in the delivery of high-quality
services to internal and external stakeholders.
Well-developed ability
to plan, organise and monitor individual and teamwork
priorities, meet deadlines, and to keep and maintain accurate
records.
Well-developed written
and verbal communication skills, including the ability to deal
effectively with a diverse client base and complex client
situations.
Demonstrated ability
to work both independently and collaboratively with other
leaders to support effective leadership of a team to achieve
results, embrace change, and work in alignment with Australian
Public Service and ART Values and standards.

Essential:

The
Tribunal requires Australian Citizenship as a condition of
engagement.
All
employees are required to undertake an Australian Federal
Police Check and a Health Assessment.

Desirable:

Tertiary
qualifications in a field of study that might demonstrate some
or all the required capabilities, OR relevant experience in a
similar work environment, OR subject-matter expertise related
to one or more of the ART's jurisdictions.

More
information about this position, the scope of the role, duties and
required capabilities and experience, is contained within the
Position Description, which is linked below and available on our
Career Opportunities page.
About the
Tribunal:
The
Administrative Review Tribunal plays a crucial role in the
Australian legal landscape, providing a process for individuals and
organisations to seek an independent review of decisions made under
a wide range of Commonwealth laws.
We believe
in providing our employees with a work environment that is
supportive and rewarding.
Our culture is one that welcomes all and
we embrace flexibility and diversity.
We believe our people
are our most valuable asset and we work to support the skills,
knowledge and capability of our staff.
What we
offer:
We believe
the little extras can make a big difference in supporting your
success and some of our great incentives include:

flexible working
options, including flexi-time and remote working to support you
with your commitments outside of work.
competitive salary
including generous superannuation employer contribution of
15.4%
salary
packaging options
supportive career
development opportunities
access
to holistic health and wellbeing programs including Fitness
Passport which provides discount to 350+ gyms, free annual
influenza vaccinations and free eye tests
generous leave
allowances including Christmas to New Year office closure with
no deduction from your leave balance
Employee Assistance
Program for you and your family
positive and inclusive
culture.

How
to apply:

Candidates must nominate their preferred work area when submitting
their application (only one preference can be
nominated).

To
be considered, all applications must be submitted online via
the Career
Opportunities page.
Please click on the job title you are
applying for, click apply at the top of the page and follow the
instructions on the online application.
Please do not apply
via SEEK Apply portal.

Please
submit a CV (e.g.
of no more than 4 pages) and cover letter (of no
more than 2 pages) addressing how your experience matches the
capabilities and experience of role, referring to the Position
Description.
Applications
close: Wednesday 27th August 2025 at 11:45pm
(AEST)
Should you wish to
discuss this position, please contact the relevant contact person
for your preferred work area:
Further
information:
Please
contact the Talent team on (02) 9276 5*** or ***********@art.gov.au should
you require assistance with accessing our website or with lodging
your application.
NO
AGENCIES PLEASE
We
are a Circle Back Initiative Employer and commit to responding to
every applicant.
Each work area
will convene a panel to (a) assess candidates who nominate that
work area as their preferred work area and (b) fill immediate
vacancies within that work area.

Please note
that merit lists/pools established by any of the panels may be
utilised to fill future like vacancies across any work area.
Suitable candidates on this merit list/pool may be contacted in
relation to identical or similar non-ongoing and ongoing roles in
the Tribunal, or the broader APS, within 18 months from the
original advertised date in gazettal.
The
Administrative Review Tribunal is an Equal Opportunities employer
committed to providing an inclusive workplace that embraces
diversity and inclusion for all employees.
We encourage and welcome
applications from people with disability, Aboriginal and Torres
Strait Islander descent, culturally and linguistically diverse
backgrounds, all genders, LGBTQI+ community and mature age people.
If you have any support or access requirements, we encourage you to
advise us if invited to interview.

Recruit Ability
applies to this vacancy.
Under the Recruit Ability scheme you will
be invited to participate in further assessment activity for
the vacancy if you choose to apply under the scheme; declare you
have a disability; and meet the minimum requirements for the job.
For more information visit: https://www.apsc.gov.au/recruitability
Attachments:
- APS5 Senior Tribunal Officer - PD.pdf

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