Operations Specialist
2 weeks ago
We're a values-driven NDIS provider committed to ethical, person-first practices that achieve real outcomes.
Our work is fast-paced, collaborative, and focused on impact.
We're now looking for an Operations Specialist ready to help shape the future of NDIS service delivery.
About the Role As our Operations Specialist, you'll play a key role in coordinating and optimising service delivery across the organisation.
You will work closely with the leadership team to ensure we maintain compliance, deliver exceptional client outcomes, and grow sustainably.
This role is ideal for someone with deep knowledge of the NDIS and a strong track record in operational leadership—someone ready to contribute to a purpose-driven, innovative team.
Key Responsibilities Lead the day-to-day operations of service delivery across NDIS programs Implement and oversee systems, workflows, and compliance frameworks Ensure participant goals are at the centre of all planning and supports Collaborate with clinical and administrative teams to support quality service delivery Monitor KPIs and performance metrics aligned with the NDIS Practice Standards Drive continuous improvement across policies, reporting, and service planning Assist with onboarding, supervision, and mentoring of staff as needed Act as a key point of escalation for service delivery issues and resolutions About You To be successful in this role, you will bring: Experience working in the NDIS or disability support sector Strong understanding of the NDIS Practice Standards and compliance frameworks Proven success in an operational, leadership or coordination role A collaborative, values-led approach to systems and people management Excellent communication and problem-solving skills Experience working with diverse teams and a commitment to inclusive practice Qualifications in health, human services, or business (highly regarded)Why Join Sirv?Be part of a purpose-driven team creating real impact Work in a flexible, supportive, and growth-oriented environment Opportunity to help shape a growing, values-led organisation Ongoing professional development and leadership support Competitive salary package based on experience Unlock job insights Salary match Number of applicants Skills match Your application will include the following questions: Which of the following statements best describes your right to work in Australia? How many years' experience do you have as an Operations Specialist? How many years of people management experience do you have? What's your expected annual base salary? How much notice are you required to give your current employer? Do you have a current Police Check (National Police Certificate) for employment? Do you own or have regular access to a car?Adelaide Specialist Support Coordinators Pty Ltd2d ago Application Support and On Boarding10d ago What can I earn as an Operations Specialist
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