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Administration Officer
1 month ago
We are the main provider of health services to people living in the inner southeast suburbs of Melbourne, from ambulatory to inpatient and home and community-based services.
* Permanent Full-Time Position (80 hours per fortnight, 2.0 EFT) * Administration Officer Grade 1 (HS1) * Located at the Alfred * Great Staff Benefits 5 Weeks Annual Leave, ADOs & Salary Packaging About the Alfred Heart Centre We assess and treat adult patients with cardiovascular (heart) diseases, including the most advanced forms of coronary, valvular, heart muscle and heart rhythm disorders.
Through a wide range of outpatient clinics, investigation suites and a large inpatient service, we care for patients from our local community and across Australia.
We have an extensive research and education program, for which we are known internationally.
About the Role The Administration officer reports to the Administration Supervisor of the relevant work group.
As part of the administration team for Specialist Clinics – Alfred Heart Centre, the administration officer will effectively and efficiently perform a range of administrative, reception and clerical tasks to support and assist the day to day function of the clinics and health service.
The role is responsible for ensuring that the service provides best customer outcomes and meets both internal and external, including government, reporting requirements.
The administration officer ensures that an approachable, responsive and professional service is provided to patients, carers and health professionals.
Responsibilities may include reception, patient enquiries, clinic preparation, electronic appointment scheduling, referral management, telephone support and data entry.
Skills and Experience Desirable * Sound administrative experience - Hospital environment preferred but not essential * Personable, customer focused approach, and commitment to high quality service * Demonstrated computer proficiency including MS Word, MS Outlook, MS Excel (foundational) * Understanding of confidentiality and privacy legislation * Understanding of medical terminology * Demonstrated ability to plan work flow, prioritise and delegate to meet deadlines.
Benefits * Salary Packaging & Novated Leasing through Maxxia https://www.maxxia.com.au/.
* Flexible Heath Insurance coverage through HCF Health Insurance https://www.hcf.com.au/Campaigns/uncommon-care?ecid=M23|MWM|ALW|SEA|GGL|RSA||NSW|||||RS4|||1|5131||3||&ds_rl=1240739&gad_source=1&gclid=Cjw KCAjwouex Bh Au Eiw At W_Zx7veo QWSP8p Hy Ij Xkcb Uop B0x RJ0q Br-2l HOf UX-S9cn KYpn S7s NBxo Cf GIQAv D_Bw E&gclsrc=aw.ds * On-site car & bike parking opportunities, Deducted Pre-Tax * Fantastic onsite fitness facilities at The Alfred through Pro Sport https://www.prosport.net.au/ Health and Fitness.
* Child Care Services at The Alfred managed by KU Children's Services https://www.ku.com.au/childcare/centres/kualfred If applicable, specify specific requirements that you require in the cover letter or CV.
If you have any questions, or wish to know more about the role, please contact Natasha Lesmana, Alfred Heart Centre Supervisor, on 0484 912 496 Applications closing 11pm AEST, Sunday, 24th August 2025 Alfred Health is an equal opportunity employer and is committed to attracting and retaining a diverse workforce that reflects the community we serve.
Applications from Aboriginal and Torres Strait Islanders are encouraged.
In accordance with the Health Services Amendment (Mandatory Vaccination of Healthcare Workers) Act 2020, health care workers in Category A or B roles (as determined by the department's risk ratings) are required to be vaccinated against influenza or hold an acceptable medical exemption.
Website: www.alfredhealth.org.au http://www.alfredhealth.org.au/About the company The Alfred Hospital, also known as The Alfred or Alfred Hospital, is a leading tertiary teaching hospital in Melbourne, Victoria.
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