Project Officer

State Library of New South Wales

Project Officer

Experience & Engagement

Clerk 5/6, Ongoing

Ongoing Full-Time
Competitive remuneration package up to $124,992 p.a.
(package includes salary between $99,938 - $110,271 p.a., plus employer's contribution to superannuation and annual leave loading)

About the State Library

The State Library of NSW is one of the great libraries of the world, with a history dating back to 1826.
As one of Australia's oldest and important public institutions, the Library is responsible for preserving and presenting the social, cultural and scientific history of our State and our Nation.

Our purpose is to create a sanctuary for discovery, debate, gathering and joy.
It's a place that holds our living record, where knowledge is freely accessible, helping us reach into the past and imagine what's next.
The State Library of NSW is where we go to ask questions about the world.

About the Opportunity

The Library is seeking a motivated and detail-oriented Project Officer to join our Experience & Engagement Division.
This role offers a unique opportunity to contribute to impactful projects across marketing and communications, publishing, and special programs that enhance public engagement with the Library's offerings.

As Project Officer, you will play a key role in supporting project delivery, providing executive assistance, and facilitating stakeholder engagement.
You'll work closely with program and projects leads across the Division and provide high-level support to the Director of Experience & Engagement, helping to ensure the smooth implementation of divisional initiatives.

Some key responsibilities:

Assist in delivering project plans and tasks to achieve agreed outcomes.
Provide timely, accurate, and confidential executive support to the Director and to the Mitchell Librarian.
Support divisional operations, particularly in marketing, communications, publishing, and engagement initiatives.
Communicate project updates and resolve implementation issues with stakeholders.
Respond to complex enquiries with consistent and accurate advice.
Facilitate partnerships and collaborations through administrative support and relationship-building.

The Ideal Candidate

We're looking for someone who thrives in a fast-paced, collaborative environment and brings:

Sound knowledge of software systems such as Microsoft office suite, and business systems in particular, customer relationship and shared services platforms.

Demonstrated experience in managing multiple stakeholders

Sound knowledge of the role of cultural institutions and understanding of their significance to the public.

Strong organisational and interpersonal skills.

Proven experience in project support, preferably within marketing, communications, or publishing.

Ability to manage competing priorities and meet tight deadlines.

Excellent written and verbal communication skills.

A proactive approach to problem-solving and stakeholder engagement.

High level of discretion and professionalism in handling confidential information.

A proactive, solutions-focused mindset with a commitment to continuous improvement.

What's in it for you?

Thrive with our holistic wellbeing program, including access to Fitness Passport for gym and fitness facilities across Australia.

Work where you feel inspired – a vibrant, collaborative office culture supported by flexible work options.

Grow your career with extensive Learning & Development opportunities

Feel supported – access professional wellbeing services through Converge, our all-in-one digital support platform.

Family-first benefits – up to 14 weeks paid parental leave, plus dedicated leave for fertility treatments.

Enjoy exclusive perks – staff discounts at the Library Cafe and Bookshop.

Be part of the culture – free access to Library programs, exhibitions and events.

How to apply

To apply for this role please provide a response to the following questions.
Attach your answers as part of your application and/or as part of your cover letter.
Please keep your responses to a maximum of 2 paragraphs each.

Question 1

Can you describe your experience supporting projects in marketing, communications, or publishing?

Question 2

What tools or systems have you used to track and report on project progress?

Please ensure you attach an up-to-date copy of your CV as part of your application for the role.

The State Library of NSW welcomes and encourages applications from people with diverse backgrounds, including Aboriginal and Torres Strait Islanders, LGBTQI+, people with disability, people with caring responsibilities, people from culturally and linguistically diverse backgrounds, veterans and workers of all ages.
Candidates can request a reasonable adjustment throughout each step of the recruitment process by noting this in your application or contacting the People and Culture Team via hr@sl.nsw.gov.au.

Talent Pool

Applicants not initially offered a role but have been assessed through the recruitment process as being suitable will be placed in the Talent Pool to fill future ongoing and temporary vacancies as they arise.
Placement in the Talent Pool remains valid for 18 months.

Eligibility to apply

To be eligible to apply for this role you must be either;

an Australian citizen or
a permanent resident of Australia, or
a New Zealand citizen with a current New Zealand passport or a citizen of another country with an appropriate visa that allows you to work in Australia for the period of temporary employment or if you are seeking ongoing employment, you must hold a permanent visa that allows you to work in Australia.
Appointment to this role is subject to Pre-employment Checks.
Additional checks may be required throughout your tenure at the Library should the accountabilities of your role change.

Further information that may assist you with applying for this role

Role Description (pdf) Role Description (word) Applying for a role in the NSW Public Service NSW Public Sector Capability Framework State Library Accessibility Guide

The Guide for applying for roles at the State Library of NSW will assist you in completing your application and provide you with an understanding of the selection process.

If you have any questions about the role, please contact People and Culture Team via hr@sl.nsw.gov.au.

Closing date for applications: Friday 29th August at 10am.

---