Digital Experience Lead

Company description : The St Vincent de Paul Society is a leading provider of community support services, whose values it is to shape a more just and compassionate society.
Job description : About Us The St Vincent de Paul Society is a leading provider of community support services, whose values it is to shape a more just and compassionate society.
We believe our employees are key to our success and offer Learning and Development programs to enhance and grow your career across a range of teams and services.
Our employees are recognised for their achievements and offered promotional opportunities on a meritocracy basis within a collegiate and values-driven team environment and culture.
The Society recognises the value of an inclusive work environment and believes that our diversity is a strength in the work we do with our local communities.
Your Role Are you passionate about creating seamless digital experiences that make an impact? We're looking for a Digital Experience Lead to take charge of our e Commerce store and corporate website, ensuring they run smoothly, look great, and engage our audiences.
This role is all about improving user journeys, enhancing functionality, and making sure our digital platforms are not only reliable but also inspiring.
You'll collaborate with our creative, marketing, and retail teams to deliver digital solutions that grow engagement and support our mission of helping communities across NSW.
Your Responsibilities Oversee the daily management and optimisation of our websites and e Commerce platform.
Monitor performance, user behaviour, and analytics to drive improvements.
Ensure best practice in digital engagement, accessibility, and customer experience.
Support SEO updates and recommend optimisation opportunities.
Collaborate with internal teams and external partners on digital projects and feature rollouts.
Provide insights and reports to guide data-driven decisions.
You Will Need Experience managing digital platforms (Shopify or similar CMS).
Strong understanding of digital best practices, with some knowledge of UI/UX and SEO (having both is ideal, but expertise in one is also valuable).
Confidence in using analytics tools to track performance and recommend improvements.
Excellent organisational skills with the ability to juggle multiple priorities.
A collaborative style, with the ability to explain technical ideas in plain English.
Experience using marketing automation software.
Apply Now If this sounds like you, don't wait—apply now.
We are interviewing applications as we receive them.
We offer : Supportive Team – Join a welcoming, values-driven team with a strong sense of community.
Boost Your Take-Home Pay – Access up to $15,900 in tax-free benefits for everyday expenses.
Career Progression – Grow with clear pathways to leadership and internal opportunities.
Learning & Development - On-demand training to support your professional growth.
Wellbeing Support – EAP and wellness services to support your mental and physical well-being.
Flexible Work Options – Enjoy hybrid / flexible work arrangements for better work-life balance.
Inclusive Culture – Thrive in a diverse workplace with active RAP and DIAP programs.
Leave Benefits – Enjoy up to 16 weeks of paid parental leave, plus access to cultural and study leave to support your personal and professional life.
The Society welcomes people from all backgrounds, ethnicities, cultures, and experiences.
We are an equal opportunity employer and committed to engaging a diverse workforce.
We encourage applications from Aboriginal and Torres Strait Islanders, people with disabilities, people from diverse cultural and linguistic backgrounds, people who identify as LGBTQIA+, candidates of any or no religious beliefs, and applicants of all ages.
If you require support during the application process, please let us know.
The Society is committed to being a Child Safe organisation.
Prior to employment, candidates will undergo pre-employment checks, including a Police check and Working with Children check.
A health/medical assessment may be required for some roles.
#J-18808-Ljbffr

---