People Services Advisor

At Aggreko, we provide energy solutions so communities can thrive and businesses can grow.
We bring power, heat and cooling to customers and communities wherever they need it.
We are hiring immediately for People Services Advisor role that will help us to power progress for our customers.
The People Services Advisor supports the day-to-day queries that are raised with the regional People Services team as well as providing guidance, support and coaching to line managers on foundation to intermediate cases, helping to develop the managers capability and skills to manage and resolve people queries and issues themselves.
As the People Services Advisor, you will work with the broader People Services team to ensure the effective delivery of people related services, support and solutions.
You will help identify themes and hot spots and suggest solutions that may be implemented leading to a more efficient and enhanced colleague experience.
You will provide expertise on a range of activities from day-to-day management to intermediate people issues.
You will act as a mentor and/or an escalation point to People Services Advisors, providing support and guidance on cases or, where necessary, taking ownership of a case based on the complexity of the issues that need to be resolved.
In addition, this role collaborates closely with People Service to support project work.
This is a one year contract.
Location: Co-located with some of the regional team, hybrid working, office 2/3 days per week.
Our Office is in Braeside.
Responsibilities1.
Owns and is accountable for the prompt and correct delivery of all people administration activity and transactional processes across agreed business areas / region, focussing on the colleague experience.2.
Contribute towards ensuring local HR compliance is adhered to from a legal point of view, ensuring all paperwork (including contracts of employment, pre-employment screening) are reviewed and updated in line with legislation changes.3.
Provides advice and guidance across the full spectrum of people related issues, particularly discipline, grievance, capability/performance management and absence, and escalates complex, risky, or sensitive cases to relevant specialists and People Services Managers.4.
Proactively coaches' managers and colleagues to use Workday, adopt processes/practices, use policies and guidance materials.5.
Produce reports as needed, alongside statistics and data to support people team processes & events e.g., engagement survey/performance review completion rates, holiday balances etc, ensuring reports are provided in accordance with data privacy.6.
Supports project work led by People Service Managers/People Business Partners, Centres of Excellence, including works councils as required, and other projects to continuously improve the delivery of people services.
What we're looking for1.
Bachelor Degree in HR/similar field or able to show a proven record of knowledge and know how.2.
Excellent service orientation with the ability to build strong relationships with regional teams, HR and business stakeholders, with evidence of working across geographical and cultural differences.3.
Established experience in dealing with transactional elements of HR, including the full employee lifecycle.4.
Demonstrated experience in managing employee relations especially in compliance to Fair Work, investigations, and conflict resolution, including experience in dealing with works councils.
Knowledge in nuances in state regulation is a plus5.
Basic understanding of Worker's compensation is needed6.
Well-organised and efficient; able to manage own workload, and to plan and manage tasks to ensure that deadlines and SLAs (Service Level Agreements) are met under pressure, even when things change.7.
Is commercially minded, able to show the fiscal impact of decisions8.
Fluent English required and business fluent in another relevant language would be advantageous.9.
Open to travelling across Aus Pac region Equal employment opportunity We welcome people from different backgrounds and cultures, and respect people's unique skills, attitudes and experiences.
We encourage everyone to be themselves at work because we know that's how we do our best, for each other, for our customers, for the communities where we work, and for our careers.
We are an equal opportunity employer.
If you apply for a role at Aggreko, we will consider your application based on your qualifications and experience, and not on your race, colour, ethnicity, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.
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