Service Coordinator

1 month ago


Eagle Farm, Queensland, Australia Randstad Australia Full time
Our client is looking for a Service Coordinator / Office Manager with experience in a Trades Office to join their busy team

As a Service Coordinator, you will be responsible for providing exceptional service to customers as well as performing the administrative tasks associated with scheduling of technicians and ensuring they have the correct parts.

This role is highly suited to someone who is highly organised, loves problem solving and thrives in a fast paced environment.

Responsibilities:
Being the first point of contact for client work requestsMaintain consistent client communication throughout the process, including the preparation of service quotes, work orders and invoicesUse internal data management systems to log job details and raise job orders Schedule the allocation and distribution of works, maintaining open communication with all service technicians and subcontractors to ensure the successful completion of client requirementsCoordinate scheduled maintenance activities into a logical work order sequenceManage all incoming and outgoing materials from suppliersMaintain a tidy front office and coordinate conference room bookings Organise and oversee company events as required General administration and ad hoc duties.
Qualifications:
Previous admin experience in a trade services office.Experience with SIMPRO, SAP, Salesforce, MYOB, and Microsoft Suites.Exceptional organizational and multitasking abilities.Excellent customer service and problem solving skills.
Benefits:
A supportive team environment and cultureOpportunities to develop your career At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background. skills Office, Admin*, Reception, Receptionist, Electrical, Electrician, Trades, Plumbing, Air-Conditioning, Refrigeration, HVAC, Administration Assistant, Office Support, Business Support, Brisbane Trades, Brisbane Office Jobs,
qualifications High School GraduatePrevious Experience in Similar role
education Secondary School/High School

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