Current jobs related to Customer Service Specialist - Saint Leonards, Victoria - Zoll Medical Corporation

  • Customer Service Representative

    2 weeks ago

    Saint Leonards, Victoria, Australia Tomra Full time

    About the RoleWe are seeking a highly skilled Customer Service Representative to join our team at Tomra. As a key member of our Service Centre, you will be responsible for providing exceptional customer service and technical support to our business partners, customers, and field service teams.Key ResponsibilitiesProvide hotline technical support to partners...

  • Customer Service Representative

    2 weeks ago

    Saint Leonards, Victoria, Australia Tomra Full time

    About the RoleWe are seeking a highly skilled and motivated Customer Service Representative to join our team at Tomra. As a key member of our Service Centre, you will be responsible for providing exceptional customer service and technical support to our business partners and customers.Key ResponsibilitiesProvide hotline technical support to partners and...

  • Customer Service Representative

    4 weeks ago

    Saint Leonards, Victoria, Australia Healthcare Professionals Group Full time

    About the OpportunityWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our customer-facing team, you will be responsible for providing exceptional support to our global customers, ensuring their needs are met and exceeded.Key ResponsibilitiesCommunicate effectively with...

  • Customer Service Representative

    4 weeks ago

    Saint Leonards, Victoria, Australia Healthcare Professionals Group Full time

    About the OpportunityWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our customer-facing team, you will be responsible for providing exceptional support to our global customers, ensuring their needs are met and exceeded.Key ResponsibilitiesCommunicate effectively with...

  • Customer Service Representative

    4 weeks ago

    Saint Leonards, Victoria, Australia Healthcare Professionals Group Full time

    About the OpportunityWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our customer-facing team, you will be responsible for providing exceptional support to our global customers, ensuring their needs are met and exceeded.Key ResponsibilitiesCommunicate effectively with...

  • Customer Service Representative

    4 weeks ago

    Saint Leonards, Victoria, Australia Healthcare Professionals Group Full time

    About the OpportunityWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our customer-facing team, you will be responsible for providing exceptional support to our global customers, ensuring their needs are met and exceeded.Key ResponsibilitiesCommunicate effectively with...

  • Customer Service Representative

    3 weeks ago

    Saint Leonards, Victoria, Australia Healthcare Professionals Group Full time

    About the OpportunityWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our customer-facing team, you will be responsible for providing exceptional support to our global customers, ensuring their needs are met and exceeded.Key ResponsibilitiesCommunicate effectively with...

  • Customer Service Representative

    7 days ago

    Saint Leonards, Victoria, Australia Tomra Full time

    Job Description: As a Service Centre Operator at Tomra, you will be working in a team-based environment, providing quality support and service to our business partners, customers, and field service teams.Key Responsibilities:Provide technical support to partners and colleagues in the fieldAssist with customer queries and complaintsMonitor systems and run...

  • Customer Service Representative

    2 weeks ago

    Saint Leonards, Victoria, Australia Tomra Full time

    About Clean Loop RecyclingTOMRA is a leader in the field of reverse vending technology, enabling the collection of used drink containers to ensure they have the best chance of being turned back into containers again. Our continuous recycling process, known as Clean Loop Recycling, aims to reduce waste, conserve resources, and protect the environment.Join Our...

  • Service Centre Operator

    2 weeks ago

    Saint Leonards, Victoria, Australia Tomra Full time

    Job SummaryAt TOMRA, we are seeking a highly skilled Service Centre Operator to join our team. As a key member of our operations team, you will be responsible for monitoring our collection points and systems across Australia, providing quality support and service to our business partners, customers, technicians, and field service teams.Key...

  • IT Support Specialist

    4 weeks ago

    Saint Leonards, Victoria, Australia Bolton Clarke Full time

    About the RoleWe are seeking a highly skilled IT Support Specialist to join our team at Bolton Clarke. As an IT Support Specialist, you will play a critical role in providing technical support to our staff and customers, ensuring that our systems and networks are running smoothly and efficiently.Key Responsibilities:Provide Level 1 and 2 technical support...

  • Customer Service Representative

    2 weeks ago

    Saint Leonards, Victoria, Australia Healthcare Professionals Group Full time

    About the OpportunityWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our MedTech organization, you will be responsible for delivering exceptional customer experiences and driving business growth.Key ResponsibilitiesCommunicate effectively with customers via email,...

  • Customer Service Representative

    2 weeks ago

    Saint Leonards, Victoria, Australia Healthcare Professionals Group Full time

    About the OpportunityWe are seeking a highly skilled Customer Service Representative to join our dynamic MedTech team. As a key member of our customer-facing team, you will be responsible for delivering exceptional customer experiences, resolving queries, and providing product knowledge to our global customer base.Key ResponsibilitiesCommunicate effectively...

  • Customer Service Representative

    2 weeks ago

    Saint Leonards, Victoria, Australia Healthcare Professionals Group Full time

    About the OpportunityWe are seeking a highly skilled Customer Service Representative to join our dynamic MedTech team. As a key member of our global support team, you will be responsible for delivering exceptional customer experiences and ensuring seamless communication with our clients.Key ResponsibilitiesProvide timely and effective support to customers...

  • Electrical Maintenance Specialist

    2 months ago

    Saint Leonards, Victoria, Australia Ventia Full time

    About the RoleWe are seeking a skilled Electrical Maintenance Specialist to join our team at the Royal North Shore Hospital. As an Electrical Maintenance Specialist, you will be responsible for providing a range of on-site electrical maintenance services to our client.Key ResponsibilitiesAssist management with operations and provide on-site maintenance...

  • Electrical Maintenance Specialist

    1 month ago

    Saint Leonards, Victoria, Australia Ventia Full time

    About the Role: Ventia is seeking a skilled Electrical Maintenance Specialist to join our team at the Royal North Shore Hospital. As an Electrical Maintenance Specialist, you will be responsible for providing a range of on-site electrical maintenance services to our client. Key Responsibilities: Assist management with operations and provide on-site...

  • Talent Acquisition Specialist

    1 month ago

    Saint Leonards, Victoria, Australia people2people Full time

    Talent Acquisition SpecialistWe are seeking an experienced Talent Acquisition Specialist to join our team at people2people, Edge Recruitment, Infront Sports and Frog Recruitment. As a key member of our recruitment team, you will be responsible for managing the end-to-end recruitment process, sourcing quality candidates, and working closely with stakeholders...

  • Talent Acquisition Specialist

    2 months ago

    Saint Leonards, Victoria, Australia people2people Full time

    Talent Acquisition SpecialistWe are seeking an experienced Talent Acquisition Specialist to join our team at people2people, Edge Recruitment, Infront Sports and Frog Recruitment. As a key member of our recruitment team, you will be responsible for managing the end-to-end recruitment process, sourcing quality candidates, and working closely with stakeholders...

  • Clinical Specialist

    2 weeks ago

    Saint Leonards, Victoria, Australia Stryker Australia Pty Ltd Full time

    We are seeking a skilled Clinical Consultant to join our team in Canberra, NSW. As a Clinical Consultant, you will provide technical and clinical specialist expertise to internal and external customers, attend surgical procedures, and assist surgeons and hospital staff in the effective use of Stryker products.Key responsibilities include:Providing technical...

  • Electrical Maintenance Specialist

    2 weeks ago

    Saint Leonards, Victoria, Australia Ventia Full time

    About the Role:We are seeking an experienced Electrical Maintenance Specialist to join our team at the Royal North Shore Hospital. As an Electrical Maintenance Specialist, you will be responsible for providing a range of on-site electrical maintenance services to our client.Key Responsibilities:Assist management with operations and provide on-site...

Customer Service Specialist

3 months ago

Saint Leonards, Victoria, Australia Zoll Medical Corporation Full time

Resuscitation

At ZOLL, we're passionate about improving patient outcomes and helping save lives.We provide innovative technologies that make a meaningful difference in people's lives. Our medical devices, software and related services are used worldwide to diagnose and treat patients suffering from serious cardiopulmonary and respiratory conditions.The Resuscitation division of ZOLL Medical Corporation develops and delivers innovative lifesaving products and software solutions to EMS, hospital, public safety, and military customers globally. Our dedicated employees take pride in their commitment to improving patient outcomes while delivering world-class customer service.At ZOLL, you won't just have a job. You'll have a career—and a purpose.Join our team. It's a great time to be a part of ZOLLJob Summary You will be the frontline expert that ensures that customer enquiries and issues are addressed with professionalism and care. You will act as the bridge between the customer and the company, providing support and information while also gathering valuable feedback to enhance products and services. Your role is crucial in fostering customer loyalty and satisfaction through effective communication, problem-solving, and a deep understanding of the company's offerings. Your role will work as a Customer Service Specialist supporting the customer service function of the business and other office administration.You will be responsible for the everyday maintenance and management of order entry, Code Data and Expertcare order entry in the ORACLE service module. You are also responsible for managing customer returns of AED's returned for repair or warranty replacement to Public Safety.This is a phenomenal opportunity for a Customer Service Professional who cares about making a difference and working with a great team.Responsibilities

  • Order entry and other Customer Service functions, including call taking resolving customer issues etc
  • Order entry for all Code Date and ExpertCare orders
  • Manager and process customer returns of AED's returned for repair or warranty replacement
  • Customer support for the ZOLL PlusTrac program management tool
  • Provide product, customer and Business Partner support as required
  • Assist with data recording for measuring quality objectives
  • Adhoc projects and project management for the management team
  • Receive inbound calls and online email enquiries and work on resolving or transferring enquiry to relevant departments
  • Scan and attach individual orders to Oracle
  • Maintain Current and new customer contracts
  • Coordinate outgoing mail
  • Cash sale orders
  • Process discount and sample forms
  • Manage Code Data orders
  • Maintain archiving and Internal Filing

Requirements

  • Minimum 5 years of experience working in administration and customer service
  • Intermediate skills in Office 365, Word, PowerPoint and Excel
  • Oracle experience (preferred)
  • Ability to manage ongoing project
  • Time management skills
  • Strong communication skills.
  • Attention to detail.
  • Flexible and adaptable to changing needs.
  • Creativity

Knowledge, Skills and Abilities

  • Excellent telephone skills
  • Ability to handle multiple tasks
  • Strong organizational skills
  • Ability to prioritize work
  • PC literate-databases, order processing and spreadsheets
  • Proven team player

QA, Environment and Health & Safety

  • Commitment to the quality, environment, health and safety and proactively reporting any risks and issues to your Manager or Supervisor
  • Carrying out the roles and responsibilities as detailed in the quality, environment, health and safety policies and procedures
  • Understanding the company mission, vision, policies, objectives and other requirements of the quality, environment, health and safety management system
  • Your involvement is essential in identifying potential hazards that can be eliminated, or minimised, before injuries occur
  • Participating in trainings, inductions, and Tool Box Talks
  • Take reasonable care for your own health and safety
  • Take reasonable care that your acts or omissions do not adversely affect the health and safety of other persons

Additional Job Description Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities will be reviewed periodically as duties and responsibilities change with business necessity.