SaaS Renewal Sales Lead – ANZ

4 weeks ago

North Ryde, New South Wales, Australia Oracle Full time

Job Description

The objective of the SaaS Renewal Sales Lead is to develop and manage the Oracle SaaS Renewals relationship within designated products and accounts, to maximize the retention of customers, identify expansion opportunities and drive a high degree of customer satisfaction through utilizing resources in Oracle to maximize subscription renewal.

Reporting to the Director SaaS Renewal Sales – ANZ & ASEAN, you will effectively manage all customer renewal related activities throughout the renewal lifecycle, leverage supporting systems and teams to identify and mitigate retention risk, front-end customer conversations regarding renewal timeline, usage or policy explanations and develop renewal proposals that align with mutual commercial outcomes for Oracle and our Customers.

Career Level - IC3

Responsibilities

Essential Duties and Responsibilities


• Account management of specified accounts; maximising revenue, minimising cancellations.


• Serve as the lead point of contact for all customer SaaS contract and management matters, adhering to the Customer Renewal Lifecycle process.


• Develop and manage customer relationships, positioning the value of SaaS to each customer to protect and grow revenue streams.


• Meet set targets for revenue, retention rates.


• Preparation of renewal orders in accordance with customer contracts and business practices.


• Sales forecasts - providing accurate forecasts for allocated territories.


• Work closely with partners where required to maximise renewals through these channels.


• Leverage and align with all relevant lines of business within Oracle to facilitate timely and successful renewals.


• Work closely with Customer Success Managers and Field Applications Sales to manage renewal and expansion opportunities within territory accounts.


• Work as part of a team to ensure all renewals are actively managed.

Essential Knowledge and Experience


• Minimum 5+ years Sales, Account Management and/or Business Development experience preferably in a SaaS Applications or IT related industry (though not essential).


• Proven record of exceeding quotas and targets.


• Proven ability to manage multiple accounts at a time, while maintaining sharp attention to detail.


• Strong contracts negotiation experience.


• Proven analytical, negotiation and problem solving skills.


• Competency with Excel, Word & Sales forecasting systems.


• Strong written and verbal communication skills.


• Ability to travel where required.


• Ability to integrate internal resources and project manage customer outcomes.

Life at Oracle and Equal Opportunity

An Oracle career can span industries, roles, Countries and cultures, giving you the opportunity to flourish in new roles and innovate, while blending work life in. Oracle has thrived through 40+ years of change by innovating and operating with integrity while delivering for the top companies in almost every industry.

In order to nurture the talent that makes this happen, we are committed to an inclusive culture that celebrates and values diverse insights and perspectives, a workforce that inspires thought leadership and innovation.

Oracle offers a highly competitive suite of Employee Benefits designed on the principles of parity, consistency, and affordability. The overall package includes certain core elements such as Medical, Life Insurance, access to Retirement Planning, and much more. We also encourage our employees to engage in the culture of giving back to the communities where we live and do business.

At Oracle, we believe that innovation starts with diversity and inclusion and to create the future we need talent from various backgrounds, perspectives, and abilities. We ensure that individuals with disabilities are provided reasonable accommodation to optimally participate in the job application, interview process, and in potential roles to perform crucial job functions.

That's why we're committed to creating a workforce where all individuals can do their best work. It's when everyone's voice is heard and valued that we're inspired to go beyond what's been done before.

Disclaimer: Oracle is an Equal Employment Opportunity Employer*. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans' status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.

  • Which includes being a United States Affirmative Action Employer

About Us

As a world leader in cloud solutions, Oracle uses tomorrow's technology to tackle today's problems. True innovation starts with diverse perspectives and various abilities and backgrounds.

When everyone's voice is heard, we're inspired to go beyond what's been done before. It's why we're committed to expanding our inclusive workforce that promotes diverse insights and perspectives.

We've partnered with industry-leaders in almost every sector—and continue to thrive after 40+ years of change by operating with integrity.

Oracle careers open the door to global opportunities where work-life balance flourishes. We offer a highly competitive suite of employee benefits designed on the principles of parity and consistency. We put our people first with flexible medical, life insurance and retirement options. We also encourage employees to give back to their communities through our volunteer programs.

We're committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by calling , option one.

Disclaimer:

Oracle is an Equal Employment Opportunity Employer*. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans' status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.

* Which includes being a United States Affirmative Action Employer


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