Customer Service Representative/LTO

1 month ago


Mitcham, Australia Randstad Australia Full time

Randstad is partnering with an agency in the Transport industry to find talented Customer Service Representatives for their Mitcham branch. We are seeking experienced, energetic, and passionate individuals to join a friendly and collaborative team for a 6 months contract. The position offers 30-38 rostered hours, Monday to Friday from 8:30 AM to 4:30 PM, with occasional Saturday overtime opportunities.

If you are looking for your next opportunity and are open to a temporary position with a strong possibility of extension, this could be the perfect role for you.

Responsibilities include:

Conducting driver license tests and assessing candidatesProviding constructive feedbackPerforming administrative tasks such as data entry, issuing written correspondence, and scheduling appointmentsAssisting and responding to customer inquiriesPromoting and educating customers on available online digital platforms To be successful, you will need: Proven experience in fast-paced, face-to-face customer service environmentsStrong resilience and the ability to work with KPIsExcellent time management skillsEagerness to learn and develop new skillsProficiency with various systems and software packages A full Victorian Driver's License and double vaccination are mandatory. If this sounds like the role for you, please apply now. At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background. skills customer service, contact center, digital operator, counter staff
qualifications Customer service and Full Drivers licence
education Secondary School/High School

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