Administraton / Customer Service
2 weeks ago
Administrator / Customer Service
Our Client is an Australian owned company. Based in Melbourne's Eastern Suburbs, we have been manufacturing spa covers for over a decade.
We are currently seeking an
Administrator / Customer Service person for our office.
The role will focus on the administrative needs of the local office, data entry, filing & handle support calls.
When working with our customers and within our team
you will need to have people management skills, training skills as well as listening skills.
Job Description and Responsibilities:
- MUST deliver a high level of customer service in all situations, every day
- Ability to take support calls on a daily basis to help existing customers
- Facilitate and conduct data processing, filing of accounts for our office
- Ability to work unsupervised at times
Qualifications/Skills Required:
- Must have Customer service skills
- Ability to effectively listen
- Ability to learn and communicate technical information
- Must have knowledge of Open Office, Excel & Microsoft Office
- Must have excellent written and oral communication skills.
- Must possess strong interpersonal skills in order to work in a dynamic and fastpaced environment
- Demonstrated effective presentation skills
- Must be selfmotivated and flexible to accommodate changes
- Must hold a current full Australian Drivers license
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