Customer Service Administrator

8 months ago


Mitcham, Australia DFP Recruitment Services Full time

**Job description**:
Are you ready to make a significant impact in the world of operations and customer service? Look no further Our client is seeking a dedicated and detail-oriented Customer Service Administrator to join our dynamic team.

**Role Overview**: As a Customer Service Administrator you will play a pivotal role in supporting our field services with a range of administration and service focussed tasks.

**What We're Looking For**:

- A can-do attitude with exceptional attention to detail.
- Strong ability to multitask and manage multiple priorities.
- Customer-centric mindset with excellent communication skills.
- Collaborative and team-oriented approach.
- Background in Customer Service is a strong advantage.
- Desire to exceed expectations and deliver outstanding customer service.
- Proactive and self-driven nature.

**Key Responsibilities**:

- Respond to phone queries from Clients, Field Agents, and suppliers.
- Assist in day-to-day work scheduling, allocation, and monitoring.
- Follow up with Clients and sub-contractors to ensure timely commitments.
- Process invoices and entry of data into the system

**Benefits of Joining**:

- Competitive Salary Package.
- Positive and collaborative working environment.
- Hybrid work from home and on site model
- Potential for professional growth
- Commitment to diversity and equal opportunity.
- Emphasis on creating an inclusive workplace for all backgrounds.



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