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Customer Service Administrator
1 week ago
Job description:
Our client a well-established organisation within the financial field have had exceptional growth and have a number of opportunities for service driven Customer service administrators to join the team.
The Client Services Administrator is responsible for supporting the Field Agents undertaking a range of administration and customer serrvice functions.
Your responsibilities will include but not be limited to:
- Assist with Field work scheduling
- Coordinate prefinance requests
- Answer incoming calls from clients, agents and suppliers and assist with queries where applicable
- Provide quotes to field staff
- Assist with invoicing process
- General administrative and service duties as required
- Generate data and insights reporting
You will be rewarded with:
- Opportunity to establish successful career and work with a supportive leadership team
- Great working environment
- Hybrid working model post initial training period (3 days in office)
To be successful for this role you will:
- Prior experience in customer service / administration Ideally within retail hospitality, retail or call centre
- Exceptional communication skills
- High attention to detail
- Willingness to learn and broaden skillset
Note:
You may be required to provide evidence of your COVID-19 vaccination status.
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