Customer Service Administrator

1 week ago


Mitcham, Australia DFP Recruitment Services Full time

Job description:

Our client a well-established organisation within the financial field have had exceptional growth and have a number of opportunities for service driven Customer service administrators to join the team.


The Client Services Administrator is responsible for supporting the Field Agents undertaking a range of administration and customer serrvice functions.


Your responsibilities will include but not be limited to:

  • Assist with Field work scheduling
  • Coordinate prefinance requests
  • Answer incoming calls from clients, agents and suppliers and assist with queries where applicable
  • Provide quotes to field staff
  • Assist with invoicing process
  • General administrative and service duties as required
  • Generate data and insights reporting

You will be rewarded with:

  • Opportunity to establish successful career and work with a supportive leadership team
  • Great working environment
  • Hybrid working model post initial training period (3 days in office)

To be successful for this role you will:

  • Prior experience in customer service / administration Ideally within retail hospitality, retail or call centre
  • Exceptional communication skills
  • High attention to detail
  • Willingness to learn and broaden skillset

Note:
You may be required to provide evidence of your COVID-19 vaccination status.

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