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Student Service Adviser
3 months ago
- Three (3) positions, fulltime, fixed term contracts until 5 May 2024, 28 July 2024 and 19 February 2025, respectively
- Commencement Salary: $70,476 per annum (plus 17% superannuation)
About You
You are a highly motivated team-player with a passion for exceptional customer service.
With outstanding organisation skills and the developed ability to multitask, you are someone who genuinely enjoys delivering results to a high standard.
With a solutions mindset and excellent communication skills, you're looking for your next challenge to expand your horizons and join a fun team cultureAbout the Role
About Student and Academic Services (SAS)
Core Responsibilities
- Provide frontline customer service to students, staff, alumni and members of the public
- Identify and meet internal/external customer needs through building effective relationships
- Conduct proactive outbound service activities
- Provide advice around university policies
- Assess in consultation with Academic Units students eligibility to graduate
- Active involvement in Academic Unit/University initiatives
Essential Skills and Experience
- Previous experience within a customer focussed role
- A cando, solutionsfocused approach to supporting students and staff
- Excellent interpersonal and communication skills
- A commitment to teamwork and personal and professional development
- Experience with Microsoft Office and administration and information systems (experience with PeopleSoft, CRM, POS or similar is desirable)
Benefits
Getting a great job working with the best is just the start.
UniSA rewards its staff with a wide variety of benefits such as:
- Access to great personal development opportunities
- Generous superannuation contributions of 17%
- Corporate health insurance
- Various onsite services available at our campuses which may include onsite gym membership
- A variety of leave arrangements
Culture
As a University of Enterprise, we offer a dynamic and agile workplace culture, one that embraces challenges and thrives on breaking new ground.
How to Apply
For a copy of the position description and to apply, please visit Working at UniSA. Applicants are required to upload a cover letter and resume only.
Applications close: 11:30pm Sunday 3 March 2024.
- Applications welcomed from Australian or NZ citizens, Australian permanent residents and those who have the legal right to work in Australia for the term of appointment._
- #S-DNI_