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Scheduling Coordinator
4 months ago
- Team environment
- Fast paced environment
strong local and national structure. We are committed to becoming Australasia's leading provider of integrated Security Solutions. Wilson Security has an established Blue Chip national client portfolio which is in a period of
significant growth
ABOUT THE ROLE
The Scheduling function is responsible for the correct and efficient allocation of resources within a specific portfolio of clients across the WA region.
This eventful role within a small tight-knit team would suit someone who enjoys working in a stimulating fast- paced environment and seeing outcomes from your work for clients across our exciting portfolio.
This role works across a Monday to Friday rostering between 0600 and 1800, and includes a on call component out of office hours.
WHAT YOU WILL BE DOING
- Management and maintenance of rosters including identifying recruitment needs, providing leave coverage
- Ensuring compliance of sites in relation to qualifications and site requirements
- Management and allocation of ad hoc work as requested
- Tracking, measuring and reporting on key labour metrics and making recommendations to the Operations team
- Management of associated systems and tools to ensure correct and efficient rostering of staff
- Ensuring employees are paid correctly
- Providing a first pointofcontact and support for relevant employee and customer enquires
WHAT YOU WILL BRING
- Ability to work with high volume data in a fastpaced environment;
- Understanding of the Security Services Industry Award 2020
- Experience in a customer service environment
- Experience in large volume people rostering
- Excellent data entry skills with a high level of accuracy
- Strong verbal communication skills, including a high level of customer service skills;
- Strong time management skills and the ability to prioritise;
- Demonstrable computer literacy skills;
HOW WE REWARD YOU
We recognise and appreciate our greatest assets, our employees.
By joining Wilson Security, you will be rewarded with a number of employee benefits, including:
- Paid parental leave;
- Discounted health insurance through Medibank;
- Salary packaging options;
- Discounted home loan rates and other banking benefits;
- Study assistance;
- Career progression opportunities to the right individuals;
- Free flu vaccinations;
- Refer a friend incentive program; and
- Employee Assistance Program (EAP) providing free counselling and support services to our team members and their families;
Wilson Security is an employer of choice and we engage with our people using a number of mediums including online and in person.
We offer Training and Development, Employee benefits, including a Wellbeing Hub, Health Insurance discounts and Employee Assistance Programs; we have an Innovation Council and a Corporate Social Responsibility team inspired to find innovative ways to connect with our people and the communities in which we work through fundraising, sponsorship and team building activities.
In 2021, Wilson Security was recognised by our industry as the winner of the Outstanding Security Performance Awards for being an Outstanding Security Guarding Company as presented by the Australian Security Industry Association.
At Wilson Security, we are building a workforce that is representative of the community we protect.
We welcome people from diverse backgrounds and are committed to Aboriginal and Torres Strait Islander people with employment and career opportunities.
