Scheduling Coordinator

2 weeks ago


Perth, Western Australia Bethanie Full time

About the Role:

Bethanie, a leading not-for-profit aged care and retirement living provider, is seeking a skilled Scheduling Coordinator to join their team. This permanent, full-time position is responsible for coordinating the scheduling and delivery of services to community customers within agreed time frames and by appropriately qualified staff.

Key Responsibilities:

  • Coordinate the scheduling and delivery of services to community customers within agreed time frames and by appropriately qualified staff
  • Provide a quality customer-focused service
  • Ensure that information provided to customers pertaining to rostering and staffing is relevant and accurate
  • Ensure all home care staff rosters reflect and include approved leave, training and meeting attendance coverage

About You:

To be successful in this role, you will possess excellent organisation and time management skills, previous experience in a customer service role, contact centre or rostering and scheduling, and the ability to work at a high level both autonomously and within a team. You will also have a strong customer service focus, a solution-focused attitude, and the ability to work with a variety of stakeholders, including customers, support staff, operational managers, and case managers.

What We Offer:

  • A supportive and compassionate work environment
  • Access to professional development and training opportunities
  • Flexible working arrangements
  • Salary packaging up to $18,550 per annum for living expenses, meals, and entertainment
  • Banking, insurance, and retail discounts and benefits


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