Senior Manager, Workforce

2 weeks ago

Melbourne, Victoria, Australia Australian Super Full time

At AustralianSuper, we truly care about our colleagues.​ We know work and life are intertwined. That's why we support the diverse needs of everyone and have policies that enable us all to thrive and be truly flexible. We ensure diversity is celebrated for the opportunity it provides us all to learn and grow and deliver better outcomes for members.

Your new role

As the new Senior Manager, Workforce & Reporting you play a pivotal role in the introduction of work force planning within a newly insourced department at the Fund. You will be primarily responsible for building both tactical and strategic Workforce Planning which includes capabilities, procedures and systems that facilitates consistency in the process across multiple teams.

Having no direct reports, in this hands-on role you will have the ability to work autonomously, build and maintain valuable relationships across the Fund, and contribute your expertise and ideas at a senior level.

Key responsibilities include but are not limited to:

  • Establish the workforce planning frameworks, including tactical and strategic tools.
  • Previous experience designing and documenting the workforce planning processes.
  • Build and embed work force planning processes to enable teams to measure & maximise productivity through development & monitoring of agreed targets.
  • Develop and maintain a solid understanding of resource plans, recruitment pipeline and forecast to manage available resources; and advise on future needs.
  • Demonstrate and deliver active operations management balancing the cost, quality, and service to provide an improved level of service and experience for Members.
  • Become the departments SME for all workforce planning needs and the direct contact point.
  • Prepare and distribute regular and ad hoc risk reports to various stakeholders.
  • Identify and communicate, trends, issues, and emerging issues to management.

What you'll need

  • Minimum 5 years' experience within workforce planning, ideally withing Financial Services
  • Previous experience designing and documenting the workforce planning processes.
  • Experience working with multiple departments to guide and support workforce planning decisions.
  • Strong stakeholder management skills, with the ability to engage effectively at all levels.
  • Strong working knowledge of Power BI
  • Demonstrated experience in multitasking and having the ability to make optimal decisions in a timely manner.

Life at AustralianSuper

AustralianSuper is committed to colleague development, and we support our people with ongoing learning, coaching, and training, as well as career opportunities across our expanding global organisation. We offer generous leave entitlements and promote a blended working environment in which all roles can flex, and we're happy to discuss what this looks like for you.

We are committed to supporting our diverse workforce in a way that is inclusive and embraces diversity in all its forms. If you require any reasonable adjustments to the recruitment process or the role, please let our recruitment team know.

What's next.

Apply now, if you share our values of Energy, Integrity, Generosity of Spirit, and Excellent Outcomes and would like the opportunity to work in a challenging, growing and rapidly evolving team to deliver outstanding results.

Australian or New Zealand citizenship or Australian permanent residency status is required.

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