Strategic Operations Officer

1 week ago


Melbourne City Centre, Victoria, Australia Department of Premier & Cabinet Full time
About us

The Department of Government Services (DGS) was established on 1 January 2023 to improve everyone's experience of doing business and interacting with the Victorian government.

We bring important day-to-day services together in one department to make things easy and seamless for Victorians and businesses.

We are doing this by connecting and digitising our systems and platforms across state and local government as well as streamlining our corporate and procurement services.

About the role

Working across Dispute Services and as part of the Strategic Operations team the Strategic Operations Officer will provide a range of administrative functions including financial transactions, asset management, record management and other governance and operational processes across the service.


Key accountabilities include:

  • Working closely with the Strategic Operations team, provide operational and administrative support for the daytoday functions of Dispute Services, utilising strong problemsolving skills and ability to take the initiative to deliver solutionsfocused outcomes.
  • Developing and maintaining professional relationships and provide advice and guidance to stakeholders on a broad range of operational matters in a dynamic, fast paced environment.
  • Processing financial transactions and purchasing of goods and services for Dispute Services within departmental systems and in accordance with departmental purchasing and procurement policies.
  • Supporting the content update of the Dispute Services intranet and contribute to the ongoing growth and maintenance ensuring all information is accurate as well as provide training and troubleshoot for users as required.
For a full list of accountabilities, please review the attached position description.
About you
To be considered for the role, you must be able to demonstrate:

  • Well-developed interpersonal skills, including the ability to present information clearly and concisely via effective verbal and written communication.
  • Effective individual task management and ability to contribute positively to a team environment.
  • Sound knowledge of the processes, policies, and procedures within government desirable.
For a full list of capabilities required for the position, please review the attached position description.
How to apply
- a resume; and
- a cover letter which addresses the key selection criteria (within three pages)

Other relevant information

The department is committed to providing and maintaining a working environment which is safe and without risk to the health of its employees and clients and consistent with the department's obligations under the Occupational Health and Safety Act 2004 (OH&S Act), to support this DGS has a COVID-19 Vaccination policy which strongly recommends all DGS employees be fully vaccinated.

This position is only open to applicants with relevant rights to work in Australia.
DGS actively promotes diversity, inclusion and an equal opportunity workplace. We welcome applicants from all diverse backgrounds, including people with disabilities and Aboriginal and Torres Strait Islander peoples. All roles at DGS can be worked flexibly, however it may differ from role to role.
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