Service Desk
2 weeks ago
- LocationDocklands
- Job type Contract
- DisciplineCloud + Infrastructure
- Reference261035_
Job description:
- Windows 11 deployment
- Fully remote
- Melb based
- Must have full working rights
The role:
Elements
- WFH requiring internet
Support Asia/Pacific region
- Aust, NZ and Asia
Essential
- Knowledge of Windows 1
- Be the point of contact for user issues
- Communicate effectively with users online and on phone
- Triage issues resolve or route as appropriate
- Install drivers
- Basic understanding of SCCM windows reporting
- Contribute to project rollout and transition planning activities
MUST have
- Previous experience in Windows 10 rollout
- Support transition to BAU
Work With
- Project team
- Tech Assist
- Help Desk
- Users
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