Aps4 Assurance Planning Team Office

1 week ago

Melbourne, Victoria, Australia Chandler Macleod Full time

Location

  • Melbourne, Victoria
-
Category

  • Office Support
-
Salary
- $43.82 AUD - $43.82 AUD Hourly
-
Posted

  • 16Feb2024
-
Work type

  • Casual/Temp
-
Contact

  • Claudia Leiva
-
Reference

  • BH157223
-
Applications close 15.00 PM AEST, 22nd February 2024

Mandatory:
Australian Citizenship required to work within Federal Government.

About the Organization:

This leading Federal government agency supports Australian's in achieving their goals and helps them to live a better life.

Their work has an impact on a significant area in the social sector, and you can contribute to the difference that they make in this role.

This agency is known for having a great culture across different teams and have excellent office location in Melbourne.

About the Team:


The Scheme Reform and 3P Transition Branch supports large change programs within Service Delivery including the Reform for Outcomes (RfO) Initiatives.

The RfO Initiatives comprises of four frontline Initiatives to support and deliver better outcomes for people with a disability. The Workforce Capability -Assurance Planning Team (APT) is one of the frontline initiatives. The APT team is seeking Assurance Planning Officers to conduct planning assurance checks on a sample of participant plans. This assurance check process ensures participants consistently receive high quality plans. The Assurance Planning Officer may also support the workflow of the team by scheduling appointments for plan reassessments.

About the role:


The APS4 Assurance Planning Team Officer is a team membership position that will work within defined parameters relating to the team's area of responsibility.

You will be accountable under general direction to undertake moderately complex activities and tasks within established procedures and guidance.

Additionally, you will have a public contact role and may be required to communicate with and provide advice to a range of internal and external stakeholders.


Responsibilities may include but are not limited to:

  • APS4 Assurance Planning Officers are accountable under broad direction to undertake moderately complex work that delivers quality outcomes across the Assurance Planning Team
  • Collection and assessment of key planning decisions in accordance with the Agency Act and Rules
  • High quality record keeping, including competency with IT systems, adhering to process guidelines and standard operating procedures
  • Research and review decisions with regard to routine cases and manage moderately complex cases with the assistance of staff at higher classification level
  • Engagement with internal and external stakeholders
  • Key skills required include communication and interpersonal skills Key skills required include communication and interpersonal skills.

Mandatory:

  • Experience working in a similar role under Australian rules and regulations
  • Strong communication and interpersonal skills
  • Data analytical skills / Data Entry
  • Time management
  • Ability to manage multiple participant records at once
  • Current Police Check, o ability to obtain one

What you will bring to the role:

  • Strong communication and interpersonal skills.
  • Experience in building relationships both with internal and external stakeholders.
  • Ability to work within and across teams, the ability to adapt quickly to a changing environment
  • Ability to manage confidential and sensitive information.
  • Ability to prioritise and allocate tasks in an efficient manner while also maintaining high work standards and accuracy.

How to apply:

Mandatory:
Australian Citizenship required to work within Federal Government.
**Applications close 15.00 PM AEST, 22nd February 2024

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