Customer Service Agent

2 weeks ago


Melbourne, Victoria, Australia Acquire BPO Full time
We're an award-winning global outsourcer providing contact center and back office services on behalf of our global clients. Come work at a place where innovation and teamwork come together to support the most exciting missions in the world

  • We're an awardwinning global outsourcer providing contact center and back office services on behalf of our global clients. Come and work at a place where innovation and teamwork come together to support the most exciting missions in the world
Do you want to work for one of Australia's most well-known national sales and marketing companies?


Acquire BPO is an award-winning global outsourcer providing contact center and back office services on behalf of our clients around the world.

With 9,000+ employees servicing some of Australia's and other Global brands, we are a trusted partner of choice for superior customer service.

We are looking for both Inbound Services Consultants who have previous customer service or sales experience with strong communication & computer skills to assist


The Inbound Service Consultant's primary objective is to match the best product & service to our client's customers while providing excellence in customer service.


You will be using your proven service skills to demonstrate the value and benefit of our clients products and services all while providing a great customer experience.

All successful applicants must complete a police check paid for by us prior to commencing with Acquire BPO.

Experience and Qualifications

  • Demonstrated experience in a service environment
  • High attention to detail
  • Motivated to deliver and achieve Key Performance Indicator's (KPI's)
  • Dedication to excellence in customer service in a highpressure environment
  • Able to navigate multiple systems and online tools
  • Willingness to learn and maintain new skills
  • Commitment to work on a rotating roster from 8.00am to 8:00pm Monday to Friday
  • Flexible and positive work approach and attitude

WHAT WE VALUE
We're proud of our diverse global team, all working in a collaborative environment and happy to share these common values:

  • Collaboration: Brilliant jerks can be brilliant elsewhere.
  • Impact: Do, get it done, create impact.
  • Passion: Be positive, bring passion and energy.
  • Transparency: A transparent team can help each with other.
Join the A-Team and experience the A-Life

Join the A-Team and experience the A-Life

  • Melbourne, Victoria, Australia Intercruises Shoreside & Port Services Full time

    Customer Service Agent - Cruise Terminal MelbourneLocation: Melbourne, AustraliaBusiness Sector: Intercruises Shoreside & Port ServicesContract Terms: Casual/Seasonal (hourly rate)Do you want to work with world famous cruise lines such as Disney Cruise Lines, Virgin Voyages, Silversea Cruises, Azamara Club Cruises?Intercruises Shoreside & Port Services are...


  • Melbourne, Victoria, Australia Qantas Airways Limited Full time

    Together we will make a positive impact on our customers' experience Located at Melbourne Airport Part Time Multiple opportunities availableOur customers come first. We're constantly challenging ourselves to reimagine our customer experience, and work hard to connect and build trust. Ultimately, our service should make people feel at home no matter where...


  • Melbourne, Victoria, Australia Suburban Rail Loop Authority Full time

    10 April Customer Service Agent Mtia Probe CX - Melbourne, VIC Customer Service & Call Centre Source: uWorkin JOB DESCRIPTION Are you a positive person with an eager to learn attitude? Do you have strong communication & customer service abilities? And do you have the ability to interpret customer needs & provide suitable solutions?If so, this is the role...


  • Melbourne, Victoria, Australia Boral Construction Materials Full time

    Customer Service AgentDivision: Boral Constr Mat LimitedDepartment: Overhead Vic Tas SAWork type: Permanent - full timeLocation: MelbourneYour next step Providing exceptional customer support is key for us_ If you enjoy offering top-notch customer service without the need for making cold or salesrelated calls, then this role is ideal for YOU_For those who...


  • Melbourne, Victoria, Australia MyDeal Full time

    About the roleYou will be part of the Customer service team as a Payments Agent and will assist with fraud and Chargeback assessments, verification processes, and payment gateway disputes. You will plan, organise, and prioritise tasks to manage a high volume workload and complete all requirements.Your core responsibilities will include Triage, investigate...


  • Melbourne City Centre, Victoria, Australia Probe CX Full time

    At Probe CX, we're powered by passion, driven by curiosity, enriched by a purpose to do it better. We work hard and love a good challenge (or multiple). With clients spanning across the Pacific, Asia and North America, we're no stranger to thinking big and working with innovative minds to achieve great success. We are dedicated to doing things better than...


  • Melbourne, Victoria, Australia TheirCare Full time

    Casual Opportunities Available Shifts within 6:30am 9pm (AEST). Flexible shift times to fit your schedule Ongoing training and support + career progressionTheirCare is looking to expand its customer service team and are now looking for an causal Customer Service Support agent to join the team at our headquarters based in Glen Iris.About the Role Monday...


  • Melbourne City Centre, Victoria, Australia Probe CX Full time

    At Probe CX, we're powered by passion, driven by curiosity, enriched by a purpose to do it better. We work hard and love a good challenge (or multiple). With clients spanning across the Pacific, Asia and North America, we're no stranger to thinking big and working with innovative minds to achieve great success. We are dedicated to doing things better than...


  • Melbourne City Centre, Victoria, Australia Probe CX Full time

    At Probe CX, we're powered by passion, driven by curiosity, enriched by a purpose to do it better. We work hard and love a good challenge (or multiple). With clients spanning across the Pacific, Asia and North America, we're no stranger to thinking big and working with innovative minds to achieve great success. We are dedicated to doing things better than...


  • Melbourne, Victoria, Australia Probe CX Full time

    At Probe CX, we're powered by passion, driven by curiosity, enriched by a purpose to do it better. We work hard and love a good challenge (or multiple). With clients spanning across the Pacific, Asia and North America, we're no stranger to thinking big and working with innovative minds to achieve great success. We are dedicated to doing things better than...

  • Guest Service Agent

    2 weeks ago


    Melbourne, Victoria, Australia Hilton Full time

    Guest Service AgentThis position is open to Australian residents only or applicants who have the legal right to work in Australia.About Hilton Melbourne Little Queen StreetHilton Melbourne Little Queen Street combines old world charm with modern luxuries This stunning hotel in the heart of the CBD features 244 stylish guest rooms, including 10 spacious...

  • Guest Service Agent

    2 weeks ago


    Melbourne, Victoria, Australia Pan Pacific Hotels Group Full time

    AustraliaPan Pacific MelbourneRoomsJob Grade:Full-TimePan Pacific Hotels Group has over 40 Hotels, Resorts and Serviced Suites worldwide. Our guests and our associates are at the heart of everything we do. In Australia, Pan Pacific Hotels Group owns and operates five hotels including Pan Pacific Melbourne, which is conveniently located in the heart of South...


  • Melbourne, Victoria, Australia Country Road Full time

    We seek only the best candidates who are passionate brand ambassadors and determined to contribute to our team's performance. We are always on the look-out for dedicated, fashion forward and like-minded individuals Apply now Job no: Work type: Full-Time Location: Melbourne - CBD & Inner Categories: Customer Service The Customer Service Supervisor is...

  • Guest Services Agent

    2 weeks ago


    Melbourne, Victoria, Australia Hyatt Place Melbourne, Essendon Fields Full time

    SummaryAbout Hyatt PlaceHyatt Place hotels provide intuitive design and quality offerings, delivered at great value. The Hyatt Place experience is designed to be simple and seamless and the brand was recognised by JD Power as achieving the highest levels of guest satisfaction among upscale hotel chains in 2015.About the RoleAs Guest Services Agent - Hyatt...


  • Melbourne City Centre, Victoria, Australia Probe CX Full time

    At Probe CX, we're powered by passion, driven by curiosity, enriched by a purpose to do it better. We work hard and love a good challenge (or multiple). With clients spanning across the Pacific, Asia and North America, we're no stranger to thinking big and working with innovative minds to achieve great success. We are dedicated to doing things better than...

  • Guest Service Agent

    2 weeks ago


    Melbourne, Victoria, Australia Wyndham Destinations Full time

    We Put the World on Vacation: At Travel + Leisure Co, our mission is simple:to put the world on vacation. Our vacation ownership brands, Club Wyndham, Worldmark, Margaritaville Vacation Club, and Shell Vacations Club, include more than 245 vacation club resort locations across the globe. Innovation and growth keep our work interesting and fun. Every day is a...

  • Guest Service Agent

    2 weeks ago


    Melbourne, Victoria, Australia Mantra on Little Bourke Full time

    A 4.5 star hotel in the heart of Melbourne, Mantra on Little Bourke offers plush accommodation ranging from Studios to 2 bedroom self-contained apartments. Its facilities are first class and includes an a la carte restaurant and 24 hour room service, while Its location allows quick access to transport links, boutique shopping, famous eat streets and lots of...

  • Guest Service Agent

    2 weeks ago


    Melbourne, Victoria, Australia Oakwood Premier Melbourne Full time

    The CompanyOakwood Worldwide is a global brand and has owned and operated hotels and apartments internationally for over 20 years. Oakwood Premier Melbourne is the perfect choice of accommodation for those who seek indulgence and style. The impressive property offers our guests state-of-art technologies combined with all the amenities and services of luxury...

  • Guest Service Agent

    2 weeks ago


    Melbourne, Victoria, Australia The Cullen Full time

    Inspired by and dedicated to Australian contemporary artists, Art Series Hotels offers a hotel experience a little extraordinary.Inspired by and dedicated to Australian contemporary artists, Art Series Hotels offers a hotel experience a little extraordinary. This boutique Art Series Hotel, The Cullen in the heart of Prahran is home to a team of hospitality...

  • Guest Service Agent

    4 weeks ago


    Melbourne, Victoria, Australia DoubleTree by Hilton Hotel Melbourne - Flinders Street Full time

    This position is open to Australian residents only or applicants who have the legal right to work in Australia. About Hilton Melbourne Little Queen StreetHilton Melbourne Little Queen Street combines old world charm with modern luxuries This stunning hotel in the heart of the CBD features 244 stylish guest rooms, including 10 spacious suites, a restaurant...